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Business Resilience Manager
2 months ago
Regular, Full time
The Ladders is a leading organization dedicated to enhancing the security and stability of our operational framework. We are committed to fostering a diverse, equitable, and adaptable work environment that values challenging and rewarding experiences.
The Business Continuity & Planning Lead (BCP Lead) plays a crucial role in ensuring effective emergency management and business continuity strategies. Reporting to the Chief Audit & Risk Executive, this position is responsible for the strategic and operational facets of our continuity program. The BCP Lead will oversee the development, maintenance, and daily administration of program activities, ensuring alignment with established policies and best practices.
Key Responsibilities
- Respond to incidents that may disrupt operations, implementing necessary actions to mitigate impacts and prepare for response plans.
- Guide and mentor business units and stakeholders in developing and maintaining emergency management and business continuity plans.
- Ensure all plans and procedures are current and maintain organized records related to emergency planning.
- Lead training initiatives for business continuity representatives, enhancing their understanding of emergency management.
- Design and conduct emergency management exercises, including scenario selection and after-action reviews.
- Perform gap analyses to identify future emergency planning needs and training requirements.
- Coordinate the Emergency Response Team, advising on agenda items and supporting follow-up actions.
- Provide expert guidance during incidents or training exercises, assisting the Emergency Response Team as needed.
- Stay informed on best practices in emergency planning and business continuity, developing policies based on current developments.
- Maintain up-to-date business continuity information on the organization's intranet.
- Collaborate with the Chief Audit & Risk Executive on the development of emergency protocols and continuity programs.
- Align business plans with Enterprise BCP goals, challenging leaders on critical functions and needs.
- Define ongoing goals and initiatives in collaboration with executive leadership.
- Identify and recommend solutions to infrastructure challenges and business obstacles.
- Oversee the maintenance and testing of all business continuity plans and communication tools.
- Supervise plan maintenance processes and execution.
- Manage technology Disaster Recovery Plans for core services, ensuring they remain valid and effective.
- Facilitate tests and exercises related to business plans and crisis management.
- Administer the emergency communications system, ensuring comprehensive coverage for all staff.
- Post-secondary degree or diploma in emergency management, business continuity planning, or a related field is preferred.
- Certification as a Business Continuity Professional (CBCP) or equivalent is advantageous.
- Completion of relevant emergency management courses is desirable.
- 4-7 years of experience in developing and overseeing emergency management or business continuity programs.
- Proven experience in emergency operations, incident support, and training program development.
- Strong understanding of emergency management and risk management principles.
- Exceptional strategic thinking, leadership, and teamwork abilities.
- Ability to analyze data and collaborate with all levels of management.
- Excellent verbal and written communication skills, with attention to detail.
- Proven client-focused approach, with strong negotiation skills.
- Ability to drive results and maintain accountability.
- Highly developed project management skills.
- Commitment to continuous learning and staying current with relevant legislation.
- Strong judgment and decision-making capabilities.
