Automotive Customer Support Specialist

2 weeks ago


Laurel, Montana, United States Holman Automotive Group, Inc. Full time

Position Overview:

We are seeking a dedicated Customer Service Representative to join our team at Holman Automotive Group, Inc. In this role, you will play a crucial part in ensuring customer satisfaction within the automotive sector.

Key Responsibilities:

  • Facilitate customer validations prior to vehicle servicing.
  • Generate purchase orders for vehicle repair services to our trusted vendors.
  • Conduct follow-up communications, both via phone and other channels.
  • Promote a collaborative team atmosphere.
  • Meet and exceed performance targets related to call volume and service quality.
  • Demonstrate flexibility and a willingness to adapt to evolving situations.

Join us in delivering exceptional service and contributing to a positive customer experience in the automotive industry.



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