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Healthcare Customer Service Specialist

2 months ago

Laurel, Montana, United States Axia Women's Health Full time

Axia Women's Health stands as a premier women's healthcare organization in the United States, committed to delivering outstanding services in areas such as obstetrics, gynecology, fertility, and beyond. With a network of over 500 professionals and 200 care facilities, our mission is to foster a more compassionate and interconnected healthcare environment.

Key Responsibilities:
  • Professionally manage incoming calls and route them to the appropriate departments
  • Welcome patients and visitors, offering necessary assistance
  • Process copayments and clarify financial obligations to patients
  • Facilitate the registration process for both new and returning patients
  • Uphold patient confidentiality at all times
  • Confirm insurance details and billing information
  • Comply with infection control and confidentiality regulations

Ideal candidates will demonstrate adaptability, a strong customer service focus, and the ability to manage multiple tasks in a dynamic setting. This full-time role provides immediate access to 401(k) matching, generous paid time off, various medical insurance options, and additional benefits.

At Axia Women's Health, we embrace diversity and honor individual experiences. We are dedicated to delivering quality care to our patients within a supportive workplace.

Equal Opportunity Employer