Ecommerce Assistant General Manager

3 days ago

Jacksonville, Florida, United States GOODWILL OF NORTH FLORIDA Full time
Job Description

At Goodwill of North Florida, we are seeking a highly skilled Ecommerce Assistant General Manager to join our team. This role is responsible for the day-to-day operations of our ecommerce department, ensuring the accurate completion of ecommerce procedures to achieve customer satisfaction.

Main Responsibilities:

  • Manage the elements of ecommerce production that affect the successful approving, photographing, listing, packing, and shipping of orders.
  • Establish and maintain metrics for ecommerce and provide frequent communication and feedback to team members and senior management to enhance quality and productivity.
  • Assure ecommerce performance and behavioral standards are met.
  • Responsible for hiring, training, and managing the performance evaluation process of ecommerce associates.
  • Train and coach all associates in conjunction with company and department policies and procedures, assuring safety and corporate compliance.
  • Responsible for the efficient and timely fulfillment of all products shipped to customers on a daily basis.
  • Responsible for creating and maintaining documents to record sales and archive data.
  • Oversee customer service and resolve customer issues via phone or email.
  • Maintain accurate inventory of supplies and coordinate the order of new supplies for the ecommerce department.
  • Ensure all equipment used in order fulfillment is used in a safe, secure, and productive manner and that associates are sufficiently trained in the operation.
  • Maintain a complete understanding of current software systems used to pick, pack, and ship cartons.
  • Provide coordination, evaluation, motivation, and continuous process improvement of the ecommerce operation and team members.
  • Monitor the department's performance on eBay, Half, Amazon, and Alibris.
  • Complete performance reviews and evaluate day-to-day performance of associates.
  • Maintain associate work schedules in accordance with the requirements of the business.
  • Audit weekly UPS shipping invoices and manifests.
  • Assist with the photography and listing of items online to be sold via eBay.

Requirements:

  • Bachelor's Degree in retail management or similar concentration preferred.
  • Minimum of 2-3 years experience in ecommerce/on-line retail sales.
  • Knowledge of retail merchandising and sales.
  • Preferred knowledge of antiques, collectibles, and high-end designer goods.
  • Knowledge of SEO and SEM.
  • Skilled with research and authentication of valuable goods.

Equal Opportunity Employer:

Goodwill of North Florida is an equal opportunity employer. Employment selection and related decisions are made without regard to race, color, religion, sex, (including pregnancy), national origin, age, disability, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or any other protected characteristics under applicable law.

  • Ecommerce Operations Manager

    1 month ago

    Jacksonville, Florida, United States GOODWILL OF NORTH FLORIDA Full time

    Job OverviewPosition Title: Ecommerce Operations ManagerDepartment: RetailReporting To: Regional Manager, Ecommerce General ManagerPosition Status: NewFLSA Status: ExemptRole Summary:The Ecommerce Operations Manager is responsible for overseeing the online auction production workflow, ensuring the achievement of ecommerce production and sales objectives....

  • Ecommerce Operations Manager

    1 month ago

    Jacksonville, Florida, United States GOODWILL OF NORTH FLORIDA Full time

    Position OverviewThe Ecommerce Operations Manager plays a crucial role in overseeing daily activities and driving growth in the online retail sector. This position ensures the precise execution of E-Commerce processes to enhance customer satisfaction and maintain revenue streams.Key Responsibilities:Lead efforts to generate and sustain revenue growth in the...

  • Ecommerce Operations Manager

    4 weeks ago

    Jacksonville, Florida, United States GOODWILL OF NORTH FLORIDA Full time

    Position OverviewThe Ecommerce Operations Manager plays a pivotal role in overseeing daily activities and driving growth within the Ecommerce sector. This position ensures the seamless execution of E-Commerce processes to enhance customer satisfaction. The incumbent is responsible for managing the selection, inventory, packaging, and shipping of products for...

  • Ecommerce Operations Manager

    4 weeks ago

    Jacksonville, Florida, United States GOODWILL OF NORTH FLORIDA Full time

    Position OverviewThe Ecommerce Operations Manager plays a crucial role in overseeing daily activities and driving growth in the online retail sector. This position ensures that all E-Commerce processes are executed accurately to enhance customer satisfaction. The incumbent will manage the selection, inventory, packaging, and distribution of products for...

  • Ecommerce Marketing Coordinator

    4 weeks ago

    Jacksonville, Florida, United States Vaco Full time

    Vaco is seeking a dedicated Ecommerce Marketing Coordinator. This role is primarily focused on enhancing our marketing strategies and promotional initiatives.POSITION OVERVIEW:Collaborate in the design, execution, and assessment of marketing strategies aimed at trade and promotional activities. Ensure that brand and corporate objectives align with account...

  • Ecommerce Marketing Coordinator

    4 weeks ago

    Jacksonville, Florida, United States Vaco Full time

    Vaco is seeking a dedicated Ecommerce Marketing Coordinator to join our team. This role is focused on driving marketing initiatives and optimizing promotional strategies within the digital landscape.POSITION OVERVIEW:Collaborate in the design, execution, and assessment of marketing strategies tailored for online platforms. Ensure that brand and corporate...

  • Ecommerce Marketing Coordinator

    4 weeks ago

    Jacksonville, Florida, United States Vaco Full time

    Vaco is seeking a dedicated Ecommerce Marketing Coordinator. This role is based in a collaborative environment with a standard workweek of Monday through Friday, 7:30 AM to 3:30 PM.POSITION OVERVIEW:Assist in the strategizing, creation, and execution of marketing initiatives aimed at enhancing trade marketing and promotional efforts. Ensure alignment of...

  • Ecommerce Marketing Coordinator

    1 month ago

    Jacksonville, Florida, United States Vaco Full time

    Vaco is seeking a dedicated Ecommerce Marketing Coordinator to join our team. This role is primarily focused on developing and executing effective marketing strategies in the digital landscape.POSITION OVERVIEW:Collaborate in the design, execution, and assessment of promotional strategies and marketing initiatives. Ensure alignment of brand, channel, and...

  • Ecommerce Marketing Coordinator

    4 weeks ago

    Jacksonville, Florida, United States Vaco Full time

    Vaco is seeking a direct hire Ecommerce Marketing Coordinator. This role is fully onsite and operates during standard business hours.POSITION OVERVIEW: Collaborate in the strategizing, development, and execution of marketing initiatives and promotional efforts. Ensure alignment of brand, channel, and corporate strategies with account objectives. Contribute...

  • Ecommerce Marketing Coordinator

    1 month ago

    Jacksonville, Florida, United States Vaco Full time

    Vaco is seeking a dedicated Ecommerce Marketing Coordinator to join our team. This role is focused on driving trade marketing initiatives and promotional strategies.POSITION OVERVIEW:Collaborate in the formulation, execution, and assessment of marketing strategies that align with corporate objectives. Play a key role in enhancing sales performance by...

  • Assistant General Manager

    4 days ago

    Jacksonville, Florida, United States Homewood Suites Jacksonville Full time

    Job Summary:As an Assistant General Manager at Homewood Suites Jacksonville, you will play a crucial role in ensuring guest satisfaction and the efficient operation of the hotel. In the absence of the General Manager, you will supervise and support various departments, including Guest Services, Food & Beverage, Food Production, Engineering, Accounting,...

  • Assistant General Manager

    4 days ago

    Jacksonville, Florida, United States Altitude Trampoline Park Full time

    About Altitude Trampoline ParkWe're a global entertainment company that believes in the power of play. Our trampoline parks are designed to bring people together, creating unforgettable experiences for friends and family. We're passionate about providing a safe and fun environment for everyone to enjoy.Job Title: Assistant General ManagerWe're seeking an...

  • Assistant General Manager

    4 days ago

    Jacksonville, Florida, United States Wyndham Hotels & Resorts Full time

    Job SummaryWe are seeking a highly skilled and experienced Assistant General Manager to join our team at La Quinta by Wyndham Jacksonville - Butler Blvd. in Jacksonville, Florida.Key ResponsibilitiesAssist the General Manager in maintaining high standards of guest satisfaction, employee satisfaction, quality assurance, and asset protection.Manage costs...

  • General Manager Assistant

    4 days ago

    Jacksonville, Florida, United States Walmart Full time

    About the RoleWe are seeking a highly skilled and experienced General Manager Assistant to join our team at Sam's Club. As a key member of our leadership team, you will provide administrative support to the General Manager, ensuring the smooth operation of our club.Key ResponsibilitiesProvide administrative support to the General Manager, including preparing...

  • Assistant General Manager

    4 days ago

    Jacksonville, Florida, United States Crunch Fitness Full time

    Job Title: Assistant General ManagerCrunch Fitness is seeking a highly motivated and experienced Assistant General Manager to join our team. As a key member of our management team, you will be responsible for ensuring the highest level of service and facilities for our members.Key Responsibilities:Lead and motivate a team of employees to achieve financial...

  • General Manager Assistant

    2 weeks ago

    Jacksonville, Florida, United States Walmart Full time

    About the RoleWe are seeking a highly skilled and experienced General Manager Assistant to join our team at Sam's Club. As a key member of our operations team, you will play a critical role in ensuring the smooth day-to-day operations of our warehouse and supporting our members with exceptional service.Key ResponsibilitiesProvide administrative support to...

  • Assistant General Manager

    4 days ago

    Jacksonville, Florida, United States Remington Full time

    Job SummaryWe are seeking a highly skilled and experienced Assistant General Manager to join our team at Remington. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our hotel, ensuring exceptional guest service, and driving revenue growth.Key ResponsibilitiesCoordinate and administer all property...

  • Assistant General Manager

    3 weeks ago

    Jacksonville, Florida, United States Quality Drive-In I, LLC Full time

    Job Summary:We are seeking a highly motivated and experienced Assistant General Manager to join our team at Quality Drive-In I, LLC. As an Assistant General Manager, you will play a key role in the success of our drive-in restaurant by leading and developing a high-performing team, driving sales growth, and ensuring exceptional customer service.Key...

  • Senior IT Manager for Retail Systems

    5 days ago

    Jacksonville, Florida, United States Southeastern Grocers Full time

    Job Title: Sr Manager, IT Retail SystemsSoutheastern Grocers is committed to fostering an inclusive environment where we celebrate diversity and empower our associates to be their authentic selves. As a great place to work, we lead the development of customer-facing digital solutions for Loyalty and eCommerce.Job Purpose:This role will lead and champion the...

  • Assistant General Manager

    1 week ago

    Jacksonville, Florida, United States LUV Car Wash Full time

    About LUV Car WashLUV Car Wash is a rapidly growing company with over 70 locations in 6 states. We are committed to providing exceptional customer service and a clean, safe environment for our customers.Job SummaryWe are seeking an Assistant General Manager to join our team. The successful candidate will be responsible for managing the day-to-day operations...