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Front Desk Supervisor

2 months ago

Raleigh, North Carolina, United States NFC Amenity Management Full time
Job Summary

We are seeking a highly motivated and organized Front Desk Supervisor to join our team at NFC Amenity Management. As a Front Desk Supervisor, you will be responsible for ensuring a smooth operation and service experience for our residents and guests.

Key Responsibilities
  • Effectively communicate with team members, property management, and residents/guests to ensure a seamless experience.
  • Oversee employee schedules and inform the Area Director of any staffing needs.
  • Monitor and review daily employee performance and provide necessary support or training.
  • Follow property-specific systems to receive and sign for deliveries to ensure efficient delivery to residents.
  • Facilitate contractor arrivals/departures and realtor/potential home buyer/renter visits.
  • Advise and remind residents and guests of any appropriate rules and regulations established by the property management.
  • Follow all property procedures for resident, guest, and vendor access.
  • Promptly answer and complete all resident requests, phone calls, questions, or concerns.
Requirements
  • Experience in supervising others is a plus.
  • Ability to work well independently and in a fast-paced environment.
  • Excellent communication and interpersonal skills.
  • Ability to maintain a professional demeanor and appearance.
Benefits
  • Weekly Pay
  • Medical, Dental, and Vision Coverage
  • Generous Paid Time Off, available on your first day.
  • Career Development: Opportunities for advancement within the company.
  • Short-Term Disability Income