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Customer Engagement Manager

2 months ago

Denver, Colorado, United States PetSmart Full time
About Our Store

PetSmart is a leading pet retailer with a passion for delivering exceptional customer experiences. As a Customer Engagement Manager, you will play a key role in driving sales growth and customer satisfaction in our stores.

About Your Role

In this role, you will be responsible for leading a team of retail and pet care associates to deliver a safe, clean, and fun environment for our pets and pet parents. You will set the standards for customer engagement, ensuring every pet and pet parent has a positive experience in our stores.

You will lead a team of passionate associates who are dedicated to providing exceptional customer service and driving sales growth. You will work closely with the store team to create a personalized shopping experience for our customers, ensuring they find the right products and solutions for their pets.

About Your Career

PetSmart offers a range of career opportunities for our leaders, from store operations to salon and Pets Hotel management. As a Customer Engagement Manager, you will have the opportunity to develop your leadership skills, gain experience in different business units, and take on new challenges.

We are committed to providing our leaders with the training and support they need to succeed in their roles. You will have access to our comprehensive training programs, which will help you develop the skills and knowledge you need to excel in your career.

The Benefits of Working at PetSmart

As a leader at PetSmart, you will enjoy a range of benefits, including competitive pay, quarterly incentives, and benefits. You will also have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional customer experiences.

We are an equal opportunity employer and welcome applications from qualified candidates who share our passion for delivering exceptional customer experiences. Apply now to join our team and take the first step in your career journey.