Hearing Health Engagement Manager

4 weeks ago


Denver, Colorado, United States COCHLEAR AMERICAS Full time

About the Role

The Engagement Manager position at Cochlear Americas is a key role in executing industry-leading medical device B2C sales through the application of complex sales techniques to drive territory strategy and achieve yearly sales revenue targets.

This position will support the Michigan territory and we are considering candidates living in the territory.

Key Responsibilities

  • Engagement Managers are embedded in the territory sales strategies as the expert of Cochlear products to our candidates and professional partners.

  • The Engagement Manager has demonstrated solutions to sell Cochlear's product portfolio through nurturing of candidates and product launches.

  • Implement local consumer marketing and candidate nurture strategies aimed at growing the market for Cochlear implantable technology.

  • Manage, develop and inspire mentoring volunteers.

  • Provide candidate communication through a variety of vehicles; in person, virtual, email and/or phone.

  • Report issues via the Cochlear complaint management system and provide detailed description for B2B appropriate follow up and closure where appropriate.

Sales Acumen

  • Demonstrate sales and business acumen with the ability to identify market opportunities, competitive positioning, knowledge of customer needs and generate sales and secure orders.

  • The EM is beginning to achieve the target unit quota by establishing strong relationships with key people in the assigned territory geography.

  • Ensures that all sales activities within the assigned territory are conducted in a manner that is fully compliant with Cochlear policy, laws and regulations.

  • Maintains accurate documentation of all sales activities and customer interactions in compliance with Cochlear's policies.

Business Acumen

  • Manages territory expenses to budget.

  • Allocates appropriate company resources and planning to achieve territory sales success.

  • Assists with developing and implementing quarterly strategic plans to achieve objectives.

  • Submits territory information in a timely manner for the content of the territory month end report.

Requirements

  • Bachelor's Degree or equivalent Work Experience.

  • 2- 3 Years of Experience.

  • Demonstrated ability to work independently with minimal supervision.

  • Ability to lift a minimum of 30 lbs.

  • Willingness and ability to travel up to 60% of the time with overnight stays and weekends.

Desired Skills

  • Strong computer skills with experience in various software packages, including Microsoft Suite and web-based applications.

  • Ability to work and adapt in a fast-paced environment and balance / manage multiple, changing priorities while maintaining a high level of attention to detail.

  • Excellent written and verbal communication skills, strong presentation skills, and an ability to adjust communication and messaging to fit the audience.

  • Demonstrated strong follow through on commitments and taking responsibility for actions and decisions.

  • Approaches projects collaboratively, seeking varied inputs.



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