Appointment Coordinator

2 weeks ago


Austin, Texas, United States Texas Children's Hospital Full time
About the Role

We are seeking a highly skilled Appointment Coordinator to join our team at Texas Children's Hospital. As a key member of our scheduling team, you will play a critical role in ensuring seamless patient care and efficient appointment scheduling.

Key Responsibilities
  • Accurately and completely record and communicate patient information from customer inquiries
  • Demonstrate exceptional oral communication and phone etiquette skills as the first point of contact for referring physicians
  • Obtain complete and detailed information from callers and complete the Consult Sheet for referrals
  • Promptly and accurately register patients in our systems, including calling and registering patients for admission, procedure, or delivery
  • Request records from referring physicians and obtain necessary authorizations per HIPAA guidelines
  • Enter patient information into databases in a timely manner and conduct regular updates
  • Assist coordinators in conducting predetermination of coverage and preauthorization of diagnostic and treatment procedures
  • Schedule ultrasound, MRI, echocardiography, and other evaluation/diagnostic procedures as directed
  • Coordinate and schedule consults with multidisciplinary team specialists as needed
  • Inform coordinators or backup personnel when unable to pick up center calls and secure coverage of calls while away from the desk or office
  • Fax reports, physician consult notes, or referral letters to referring and primary physicians as directed
  • Assist patients with obtaining and arranging appropriate nearby housing, including the Ronald McDonald House
  • Demonstrate mastery of multiple computer software applications
  • Handle incoming calls for appointments from patients, internal staff, and physicians in a courteous, professional, and timely manner
  • Assist clinical coordinators in scheduling patients for testing or procedures
Requirements
  • High School Diploma or GED
  • 2 years of experience with appointment scheduling and coordination or other related healthcare experience

As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards.



  • Austin, Texas, United States Austin Gastroenterology Full time

    Job SummaryAustin Gastroenterology is seeking a highly organized and detail-oriented Appointment Scheduler to join our team. As a key member of our administrative staff, you will be responsible for coordinating patient appointments, maintaining accurate records, and providing exceptional customer service.Key ResponsibilitiesCoordinate patient appointments...

  • Reception Coordinator

    2 months ago


    Austin, Texas, United States Growth Ortho Full time

    Growth Ortho is seeking a dedicated full-time Reception Coordinator for our Registration department. As a Reception Coordinator, you will play a vital role in managing the daily operations of our facility to ensure efficient service delivery. Your responsibilities will encompass a range of administrative tasks related to patient care, including scheduling...


  • Austin, Texas, United States Advanced Pain Care Full time

    Job SummaryThe Surgical Coordinator is responsible for coordinating all aspects of the surgical scheduling process, ensuring seamless communication between patients, physicians, and staff. This role requires strong organizational and communication skills to manage multiple tasks and prioritize responsibilities effectively.Key Responsibilities:Schedule...


  • Austin, Texas, United States RJ Orthodontics Full time

    Job DescriptionWe are seeking a highly organized and detail-oriented individual to join our orthodontic office as a Scheduling Coordinator. As the first point of contact for our patients, you will play a vital role in providing exceptional customer service and ensuring the efficient scheduling of appointments. If you have excellent communication skills, a...


  • Austin, Texas, United States University of Texas at Austin Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Graduate Program Coordinator to join our team at the University of Texas at Austin. The successful candidate will be responsible for administering and coordinating the MFA program in Studio Art, MA in Art Education, and MA and PhD in Art History.Key ResponsibilitiesProvide information and...


  • Austin, Texas, United States University of Texas at Austin Full time

    As a key member of the Dell Medical School team, the Medical Records Coordinator will play a vital role in ensuring the smooth operation of our electronic health records system.Responsibilities include conducting appointments with school staff members and families to gather and review necessary information, as well as scheduling patient appointments in...


  • Austin, Texas, United States Cutera Full time

    Job Title: Field Service CoordinatorCutera is seeking a highly organized and detail-oriented Field Service Coordinator to join our EMEA field service team. As a Field Service Coordinator, you will play a crucial role in coordinating field service engineers, customers, and internal teams to ensure seamless service delivery.Key Responsibilities:Schedule and...


  • Austin, Texas, United States Sleep Better Austin Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Scheduling Coordinator to join our team at Sleep Better Austin. As a Scheduling Coordinator, you will be responsible for managing and coordinating schedules for employees, clients, and projects within the organization.Your main duties will include creating and maintaining schedules,...


  • Austin, Texas, United States University of Texas at Austin Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Graduate Program Coordinator to join our team at the University of Texas at Austin. The successful candidate will be responsible for administering and coordinating the MFA program in Studio Art, MA in Art Education, and MA and PhD in Art History.Key ResponsibilitiesAdminister PhD qualifying...


  • Austin, Texas, United States Pure Energy Full time

    Position Overview Pure Energy Inc. is actively seeking dedicated individuals to become part of our Door-to-Door Solar Consultant team. No prior experience is required; what matters most is your motivation and commitment to excel in a rewarding environment. Key Responsibilities Engage with potential residential clients interested in solar solutionsProvide...


  • Austin, Texas, United States University of Texas at Austin Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Graduate Program Coordinator to join our team at the University of Texas at Austin. The successful candidate will be responsible for administering and coordinating the MFA program in Studio Art, MA in Art Education, and MA and PhD in Art History.Key ResponsibilitiesProvide in-depth information...


  • Austin, Texas, United States Martin Bionics Full time

    Patient Care CoordinatorJoin Martin Bionics, a pioneering company dedicated to restoring freedom to those with limb loss and limb difference, as a Patient Care Coordinator. In this role, you will be responsible for providing exceptional customer service to patients, family members, and fellow team members, both in-person and over the phone.Key...


  • Austin, Texas, United States University of Texas at Austin Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Medical Records Coordinator to join our team at the University of Texas at Austin. In this role, you will be responsible for conducting appointments with school staff members and families to gather and review necessary information and forms to create client charts in our electronic health...


  • Austin, Texas, United States Pain Specialists of America LLC Full time

    Job Title: Front Desk CoordinatorPain Specialists of America LLC is seeking a highly organized and detail-oriented Front Desk Coordinator to join our team. As the initial point of contact for patients, this role requires strong communication skills and a customer service-driven approach.Key Responsibilities:Check patients in, print medication lists, and...

  • Service Coordinator

    1 month ago


    Austin, Texas, United States AutoNation Full time

    Service Loyalty Coordinator Job DescriptionAutoNation is a leading automotive retailer in the United States, offering innovative products, exceptional services, and comprehensive solutions to empower our customers to make informed decisions.We have a network of dealerships nationwide, strengthened by a recognized brand, offering a wide variety of new and...


  • Austin, Texas, United States Pain Control of Texas PLLC Full time

    Job DescriptionJob Title: Surgical CoordinatorPain Control of Texas PLLC is seeking a highly organized and detail-oriented Surgical Coordinator to join our team. The ideal candidate will have excellent communication skills, be able to multitask, and work well under pressure.Responsibilities:Schedule surgical procedures for patients, including pre-operative...


  • Austin, Texas, United States All Medical Personnel Full time

    Contact Center Specialist Job DescriptionAs a Contact Center Specialist at All Medical Personnel, you will be responsible for professionally and enthusiastically answering incoming calls and electronic requests from patients, family members, and other external parties to register new patients, schedule healthcare appointments, answer questions, handle...


  • Austin, Texas, United States KAD Full time

    Job DescriptionWe are seeking a highly organized and customer-focused Dental Treatment Coordinator to join our team at KAD. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient experience for our patients.Key Responsibilities:Maintain a high level of customer service at...


  • Austin, Texas, United States Enamel Dentistry Full time

    Transform Smiles and Lives with Enamel DentistryWe are seeking a highly skilled Dental Treatment Coordinator to join our dynamic team at Enamel Dentistry in Austin, TX.About the RoleAs a Dental Treatment Coordinator, you will play a vital role in guiding patients through their treatment journey with care and expertise. Your dedication will help create a warm...

  • Front Desk Coordinator

    2 months ago


    Austin, Texas, United States Pain Specialist of America LLC Full time

    Job SummaryPain Specialists of America LLC is a leading provider of comprehensive pain management services. We are seeking a highly skilled and customer-focused Front Desk Coordinator to join our team.Key ResponsibilitiesProvide exceptional patient experience by ensuring timely and efficient check-in, payment processing, and paperwork completion.Manage...