Automotive Service Manager

8 hours ago


Gainesville, Florida, United States Midas - PGW Full time
Job Overview

Midas - PGW is seeking an experienced Automotive Assistant Manager to lead our service department and drive customer satisfaction. As a key member of our team, you will be responsible for managing and directing all service department activities, ensuring exceptional customer service, and promoting our shop's services.

Responsibilities
  • Customer Service: Deliver exceptional customer service, listening to and consulting with customers to understand their needs and preferences.
  • Service Operations: Oversee complete vehicle inspections, make comprehensive recommendations, and build computerized repair orders.
  • Team Leadership: Lead, manage, and train a team of technicians, ensuring they are equipped to provide top-notch service and meet our company's vision and values.
  • Inventory Management: Maintain accurate inventory counts and ensure the overall cleanliness and organization of the facility.
  • Other Duties: Perform other duties as assigned to ensure the smooth operation of the service department.
Requirements
  • General Automotive Knowledge: Possess a strong understanding of automotive principles and practices.
  • Leadership Ability: Demonstrate effective leadership and communication skills to motivate and guide a team.
  • Customer Service Disposition: Exhibit a customer-centric approach, ensuring exceptional service and satisfaction.
  • Flexibility: Be able to work a flexible retail schedule, including weekends, evenings, and holidays.
What We Offer
  • Competitive Compensation: A competitive salary and bonus structure.
  • Benefits Package: A comprehensive benefits package, including medical, dental, and retirement savings plans.
  • Opportunities for Growth: Opportunities for professional growth and development within our company.


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