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Automotive Service Manager

2 months ago

Gainesville, Florida, United States Midas - PGW Full time
Job Overview

Midas - PGW is seeking a highly skilled and experienced Automotive Service Writer to join our team. As a key member of our service department, you will be responsible for delivering exceptional customer service, managing and directing all service department activities, and overseeing the operation of the shop.

Key Responsibilities
  • Customer Service: Deliver exceptional customer service while listening and consulting customers, following up with customers, and ensuring their needs are met.
  • Service Department Management: Oversee complete vehicle inspections, make comprehensive recommendations, build computerized repair orders, and source parts.
  • Leadership: Lead, manage, and train a team of technicians, while keeping in tune with our company's vision, purpose, core values, and employee creed.
  • Inventory Management: Maintain inventory counts and ensure the overall cleanliness and organization of the facility.
  • Other Duties: Perform other duties as assigned by management.
Requirements
  • General Automotive Knowledge: Possess general automotive knowledge and excellent customer service disposition.
  • Leadership Ability: Demonstrate leadership ability, good communication skills, and team building skills.
  • Flexibility: Ability to work a flexible retail schedule, including weekends, evenings, and holidays.
  • Valid Driver's License: Possess a valid driver's license.