Financial Experience Professional

3 days ago


Albuquerque, New Mexico, United States Kirtland Federal Credit Union Full time
About the Role

Kirtland Federal Credit Union is seeking a highly motivated Financial Experience Professional to join our team at the Gibson Branch in Albuquerque. This full-time position involves creating an exceptional member experience by developing, maintaining, and enhancing member relationships.

The ideal candidate will have basic knowledge of all deposit and consumer loan products and services, as well as excellent analytical and financial skills. Proficiency in computer skills and strong decision-making abilities are also essential for success in this role.

Salary: $45,000 - $60,000 per year, depending on experience

Required Skills:

  • Ability to identify and assess member needs, creating strong relationships and gaining trust
  • Strong analytical and financial skills
  • Proficient computer skills
  • Strong decision-making skills
  • Ability to be influential and multi-task oriented

Job Description:

The Financial Experience Professional will be responsible for performing a broad variety of member service functions, including teller transactions, cash handling, account maintenance, and opening new accounts. The successful candidate will meet with members, create and enhance member relationships, and proactively analyze member financial needs to present product or service options.

This is a regular, full-time, 100% On-Site position based at our Gibson Branch in Albuquerque. If you are a results-driven professional with excellent communication and problem-solving skills, we encourage you to apply.



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