Customer Service Operations Manager
5 days ago
Evolution Parking & Guest Services is a leading provider of specialized valet parking and front door services for hotels and resorts nationwide.
Job SummaryWe are seeking an experienced Assistant Guest Services Manager to assist in overseeing and coordinating all activities related to the Valet operations. The successful candidate will be responsible for ensuring each guest receives outstanding service by providing a friendly environment, proactive greeting, and thanking each guest.
This role involves coordinating activities with the Guest Services Manager, recommending measures to improve performance, guest satisfaction, and increasing efficiency. Additionally, the Assistant Guest Services Manager will perform Evolution and Forbes Standards training as required, authorize and manage break schedules, and ensure standards of professionalism and cleanliness are maintained.
The ideal candidate will have experience in valet parking, a valid US driver's license, and 2+ years in a management position. Strong customer service and client relationship skills, excellent oral and written communication skills, and strong technology proficiency are essential. A salary range of $50,000-$55,000 USD is offered, along with benefits including health, dental, and vision insurance, 401K with company match, employee discounts, paid time off, and company-paid holidays.
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Customer Service Operations Manager
4 weeks ago
Chicago, Illinois, United States Envoy Air, Inc. Full timeJob OverviewWe are seeking an experienced Customer Service Operations Manager to lead our team at Envoy Air, Inc. This role is responsible for overseeing the day-to-day operations of our customer service department, ensuring a safe and efficient working environment.
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Customer Service Operations Manager
4 weeks ago
Chicago, Illinois, United States NTT DATA Full timeWe are seeking an experienced Customer Service Operations Manager to join our team in Chicago, Illinois. The selected candidate will oversee contact center operations ensuring high levels of customer satisfaction and fulfillment of client needs.About the RoleThis is a key leadership position responsible for championing the success of all performance and SLA...
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Customer Service Operations Manager
3 weeks ago
West Chicago, Illinois, United States Penske Full timeAbout the RoleWe are seeking a skilled Customer Service Operations Manager to join our team at Penske. This role is responsible for coordinating with customers to schedule maintenance requests, planning and managing shop work plans, and ensuring timely completion of tasks.Key ResponsibilitiesSchedule Management: Develop daily and weekly workforce plans by...
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Customer Service Operations Manager
4 weeks ago
West Chicago, Illinois, United States Penske Truck Leasing Full timeJob Summary:We are seeking a highly skilled Customer Service Operations Manager to join our team at Penske Truck Leasing. This role is responsible for working with customers to schedule preventative maintenance requests, coordinate outside repairs, and plan and manage the shop work plan.Main Responsibilities:Develop daily and weekly workforce plans by...
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Chicago, Illinois, United States Kroger Full timeJob SummaryWe are seeking a skilled Customer Service and Front End Operations Manager to join our team in the Chicago Metro area. In this role, you will be responsible for providing day-to-day support of all Front End department operations, policies, processes, and procedures.About UsMariano's, part of The Kroger Company, is a leading grocery retailer with...
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Customer Service and Operations Supervisor
21 hours ago
Chicago, Illinois, United States Kroger Full timeCustomer Service and Operations Supervisor Job OpeningKroger is seeking a highly skilled Customer Service and Operations Supervisor to join our team. This role involves leading a team of customer service representatives and operations staff to deliver exceptional customer experiences and drive business growth.Estimated Salary: $45,000 - $55,000 per year...
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Customer Service Operations Manager
2 weeks ago
West Chicago, Illinois, United States Penske Truck Leasing Full timeAbout the RoleWe are seeking a highly skilled Customer Service Coordinator to join our team at Penske Truck Leasing. As a key member of our operations team, you will be responsible for scheduling preventative maintenance requests, coordinating outside repairs, and planning and managing the shop work plan.Key ResponsibilitiesDevelop daily and weekly workforce...
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Customer Service and Operations Specialist
2 days ago
Chicago, Illinois, United States Evangelical Covenant Church Full timeOperations Assistant Manager Job DescriptionWe are seeking an exceptional Operations Assistant Manager to join our team at the Evangelical Covenant Church. As a key member of our Operations Team, you will provide critical support to our staff and constituency through effective administration, customer service, and event coordination.Key...
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Chicago, Illinois, United States NTT America Full timeOverviewWe are seeking a skilled customer service manager to lead our utility billing operations team in Chicago, Illinois. The ideal candidate will have 6 years of call center management experience, including 4 years in quality assurance and training management.Duties* Manage a team of application processors and customer service representatives, providing...
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Sales Account Manager
3 days ago
Chicago, Illinois, United States HR Manager Full timeChicago Inside Sales Representative OpportunityWe are a rapidly growing technology company in the Chicagoland area, seeking an ambitious and self-motivated Inside Sales Representative to manage and expand accounts in our Eastern territory.The ideal candidate will have a strong desire to exceed expectations, be a team player, and be willing to adapt to...
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Customer Service Operations Director
2 weeks ago
Chicago, Illinois, United States NTT DATA Full timeAbout the RoleWe are seeking an experienced Contact Center Manager to oversee contact center operations and ensure high levels of customer satisfaction. The selected candidate will champion performance and SLA goals, foster a quality-driven culture, and make strategic decisions to enhance public service efficiency and regulatory compliance.Key...
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Customer Service Manager
2 weeks ago
Chicago, Illinois, United States The Chicago Lighthouse Full timeJob OverviewThe Chicago Lighthouse for People Who Are Blind or Visually Impaired is seeking a highly motivated and experienced Customer Service Manager to lead our Call Center Operations team. This role will be responsible for ensuring that we deliver an outstanding customer experience in every interaction.About the RoleThis position reports directly to the...
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Customer Service Manager
4 weeks ago
Chicago, Illinois, United States Pete's Fresh Market Full timeJob DescriptionPete's Fresh Market is seeking an exceptional Customer Service Manager to lead our front-end team in delivering outstanding customer experiences.About the RoleThe successful candidate will be responsible for overseeing the daily operations of the front end, ensuring that every customer interaction meets our high standards. They will supervise...
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Customer Service Representative
3 days ago
Chicago, Illinois, United States At Your Service Full timeAbout the RoleWe are seeking a highly skilled Customer Service Representative to join our team as a Guest Services Switchboard Operator. This is an excellent opportunity to learn and grow with our company, At Your Service.
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Service Operations Manager
2 weeks ago
Chicago, Illinois, United States Double Good Full timeJob DescriptionWe're seeking a seasoned professional to fill the role of Service Operations Manager. This individual will be responsible for leading a dual-pronged team of internal agents and external partners to ensure that Double Good's multifaceted customer base is served, heard, and understood.The successful candidate will possess exceptional...
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Service Operations Manager
4 weeks ago
Chicago, Illinois, United States American Residential Services Full timeAbout American Residential ServicesWe are a national service leader with an exciting career opportunity for an ambitious, team-oriented professional who is interested in joining our HVAC Service Operations Team. As an HVAC Service Manager, you will be responsible for the supervision of our skilled technicians to effectively provide sales, service, and repair...
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Lead Customer Service Manager
3 days ago
Chicago, Illinois, United States Jet Brite Full timeJob OverviewJet Brite is a dynamic car wash company seeking a skilled Lead Customer Service Manager to oversee daily operations and drive exceptional customer experience. In this role, you will collaborate closely with site leadership to train the team, deliver outstanding service, and achieve business goals.
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Customer Service Representative
3 weeks ago
Chicago, Illinois, United States American Osteopathic Association Full timeJob SummaryWe are seeking a highly motivated Customer Service Representative to join our Membership Operations team at the American Osteopathic Association (AOA). As a key member of our team, you will be responsible for delivering exceptional customer service to internal and external customers, ensuring a positive member experience. This role requires a...
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Food Service Operations Manager
4 weeks ago
Chicago, Illinois, United States Restaurant Depot Full timeRestaurant Depot seeks a detail-oriented Food Service Operations Manager to work with the Seafood Department team, ensuring product freshness and developing customer relationships.About this Opportunity:This role offers a competitive salary of approximately $45,000 per year, plus opportunities for bonuses and professional growth.Job...
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Customer Service Operations Analyst
15 hours ago
Chicago, Illinois, United States USG Full timeUSG is a leading manufacturer of innovative building products and solutions. With over 120 years of experience, we've developed award-winning products that enable customers to build exceptional spaces.We're committed to our core values: safety, innovation, quality, integrity, service, diversity, and efficiency. Our professionals have the resources to make a...