Service Operations Manager

2 weeks ago


Chicago, Illinois, United States Double Good Full time
Job Description

We're seeking a seasoned professional to fill the role of Service Operations Manager. This individual will be responsible for leading a dual-pronged team of internal agents and external partners to ensure that Double Good's multifaceted customer base is served, heard, and understood.

The successful candidate will possess exceptional interpersonal skills, a deep understanding of customer needs, and a strong analytical mindset. With a focus on process improvement and optimization, this leader will drive efficiency and effectiveness throughout the customer service function.



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