Current jobs related to Customer Service Representative - Troy, Michigan - TEKsystems

  • Customer Service Representative

    2 weeks ago

    Troy, Michigan, United States Hobart Service Full time

    Job Title: Customer Care Support Specialist IIAt Hobart Service, we are seeking a highly skilled and dedicated Customer Care Support Specialist II to join our team. This role is responsible for providing exceptional customer service to our valued customers, ensuring timely and accurate execution of service programs, and delivering a positive customer...

  • Customer Service Representative

    4 weeks ago

    Troy, Michigan, United States Hobart Service Full time

    Job SummaryThis position is responsible for providing exceptional customer service to Hobart Customers field office and senior management staff. The ideal candidate will have strong problem-solving skills and the ability to consistently deliver accurate results.Key ResponsibilitiesAssist with the management of all aspects of assigned targeted chains, key...

  • Customer Service Representative

    2 weeks ago

    Troy, Michigan, United States State Farm Insurance Full time

    Customer Service RepresentativeAt State Farm Insurance, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer support team, you'll be responsible for providing exceptional service to our customers, answering their inquiries, and resolving any issues they may have.Key Responsibilities:Assist customers...

  • Customer Service Representative

    2 weeks ago

    Troy, Michigan, United States Lithia Motors Full time

    Customer Service RepresentativeLithia Motors is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our front-line staff, you will be responsible for providing exceptional service to all customers who enter our store showroom.Key Responsibilities:Provide professional, courteous, and exceptional...

  • Customer Service Representative

    1 month ago

    Troy, Michigan, United States Kelly Services, Inc. Full time

    Customer Service Representative Job DescriptionKelly Services, Inc is seeking a highly skilled and customer-focused Customer Service Representative to join our team.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide excellent customer service and support through various communication...

  • Customer Service Representative

    3 weeks ago

    Troy, Michigan, United States Sterling Engineering, Inc. Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Sterling Engineering, Inc. in Troy, NY.Job Summary:The Customer Service Representative will be responsible for providing exceptional customer service, resolving customer inquiries, and maintaining customer account...

  • Customer Service Representative

    2 weeks ago

    Troy, Michigan, United States Re-Bath Full time

    Job DescriptionWe're seeking a highly motivated and results-driven Customer Service Representative to join our dynamic team at Re-Bath. As a key member of our sales team, you will be responsible for generating leads, setting appointments, and maintaining our lead databases.Key Responsibilities:Lead Generation: Utilize your exceptional communication skills to...

  • Customer Service Representative

    4 weeks ago

    Troy, Michigan, United States Michigan Farm Bureau Full time

    Job Title: Agency Customer Service Representative/TrainerJob Summary:We are seeking a highly skilled and experienced Agency Customer Service Representative/Trainer to join our team at Michigan Farm Bureau. As a key member of our Field Force, you will be responsible for providing exceptional customer service, training, and support to our agents and...

  • Customer Service Representative

    4 weeks ago

    Troy, Michigan, United States Proctor Loan Protector Full time

    Job Title: Customer Service RepresentativeAt Proctor Loan Protector, we are committed to providing exceptional customer service to our clients. As a Customer Service Representative, you will be the first point of contact for our customers, handling their inquiries and resolving their concerns in a timely and professional manner.Key Responsibilities:Respond...

  • Customer Service Representative

    2 weeks ago

    Troy, Michigan, United States Sterling Engineering, Inc. Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Sterling Engineering, Inc. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving their inquiries, and maintaining accurate records of customer...

  • Customer Service Representative

    1 month ago

    Troy, Michigan, United States EverStaff Full time

    Customer Service Representative Job DescriptionWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at EverStaff. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving issues in a timely and professional manner, and ensuring complete...

  • Customer Service Representative

    2 weeks ago

    Troy, Michigan, United States Michigan Schools and Government Credit Union Full time

    Customer Service RepresentativeAt Michigan Schools and Government Credit Union, we are committed to providing exceptional service to our members. As a Customer Service Representative, you will be the face of our organization, interacting with members through phone, email, and in-person. Your primary responsibility will be to provide high-quality service,...

  • Customer Service Representative

    2 weeks ago

    Troy, Michigan, United States Re-Bath Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for generating leads, setting appointments, and building strong relationships with our customers.Responsibilities:Develop and implement...

  • Customer Service Representative

    2 weeks ago

    Troy, Michigan, United States Circle K Stores, Inc. Full time

    Customer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, selling products, and maintaining a positive store environment.Key Responsibilities:Greet...

  • Customer Service Representative

    4 weeks ago

    Troy, Michigan, United States Refloor Full time

    Customer Service Representative Job DescriptionAt Refloor, we're seeking a skilled Customer Service Representative to join our team. As a key member of our installation team, you'll be responsible for delivering exceptional customer experiences and ensuring seamless installations.Key Responsibilities:Project Oversight: Oversee daily assigned projects from...

  • Customer Service Representative

    1 month ago

    Troy, Michigan, United States BELFOR Holdings Full time

    Job Title: Customer Service RepresentativeBELFOR Holdings is seeking a highly skilled Customer Service Representative to join our team. As a key member of our Contact Central team, you will be responsible for providing exceptional customer service to clients affected by disasters.Job SummaryWe are looking for a detail-oriented and customer-focused individual...

  • Customer Service Representative

    2 weeks ago

    Troy, Michigan, United States Public Storage Full time

    Public Storage is a leading self-storage company seeking a Customer Service Representative to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer service to our clients. Your primary duties will include assessing customer storage needs, making suggestions, and selling packing and moving supplies....

  • Customer Service Representative

    2 weeks ago

    Troy, Michigan, United States Sterling Engineering Inc. Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Sterling Engineering Inc. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences through proactive communication, issue resolution, and sales support.Key ResponsibilitiesResolve customer inquiries and...

  • Customer Service Representative

    2 weeks ago

    Troy, Michigan, United States Walgreens Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Walgreens. As a key member of our retail team, you will be responsible for delivering exceptional customer service and ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide courteous and efficient service to...

  • Customer Service Representative

    2 weeks ago

    Troy, Michigan, United States Refloor Full time

    At Refloor, we are seeking a skilled Customer Service Representative to handle inbound and outbound calls to set appointments for in-home consultations. As a key member of our team, you will be responsible for assisting customers with their inquiries and concerns, explaining the features and services of our products, and entering customer data into the...

Customer Service Representative

2 months ago

Troy, Michigan, United States TEKsystems Full time
Job Summary

We are seeking a highly skilled Customer Service Representative to join our Call Center Loss Drafts Team. As a Claims Specialist, you will be responsible for handling homeowner claims and providing exceptional customer service to our clients.

Key Responsibilities
  • Handle inbound calls from clients regarding homeowner claims, providing timely and effective resolutions to their concerns.
  • Update case notes in the Claim system to ensure accurate and up-to-date documentation.
  • Escalate complex issues to senior team members as needed.
  • Meet or exceed productivity and quality standards, handling an average of 40-50 inbound calls per day.
Requirements
  • 1+ years of experience in a call center environment, preferably in escalations, claims, or insurance.
  • High School Diploma or equivalent.
Work Schedule
  • Training period: 4 weeks, 8:30am to 5pm shift.
  • Post-training shift: 10:30am to 7pm or 11:30am to 8pm.
About TEKsystems

We are a leading provider of Full-Stack Technology Services, Talent Services, and real-world application. As a partner in transformation, we help clients activate ideas and solutions to take advantage of a new world of opportunity.

We are an equal opportunity employer and welcome applications from diverse candidates. Our company values diversity and inclusion, and we are committed to creating a workplace that is free from discrimination and harassment.