Clinical Community Liaison Specialist

7 days ago


Duluth, Minnesota, United States St. Luke's corporation Full time
Job Summary

The Clinical Community Liaison is responsible for fostering strong relationships with customers and referral sources within the communities served by St. Luke's. This role represents the organization by identifying and responding to customer and community needs regarding community education and promoting St. Luke's philosophy of care and delivery of services.

Key Responsibilities
  • Develop and maintain positive relationships with customers and referral sources
  • Identify and respond to customer and community needs regarding community education
  • Promote St. Luke's philosophy of care and delivery of services
  • Develop and increase access to St. Luke's services within the community
  • Develop, facilitate, and coordinate the referral and admission process to promote a continuum of care model
Requirements
  • Bachelor's Degree in a health-related field
  • At least two years of experience in healthcare, marketing, public relations, outreach programs, or a closely related field
  • Excellent oral and written communication skills
  • Ability to problem-solve and relate effectively in a professional and compassionate manner
  • Ability to collaborate with community members and St. Luke's team
Preferred Qualifications
  • Healthcare sales/marketing experience
Knowledge, Skills, and Abilities
  • Must possess a clinical background and/or a degree in a healthcare-related field
  • Ability to accurately and effectively decipher and disseminate clinical information
  • Excellent oral and written communication skills
  • Ability to problem-solve and relate effectively in a professional and compassionate manner
Physical Demands and Environment
  • Stand - Occasionally
  • Walk - Occasionally
  • Sit - Continuously
  • Use hands to finger, handle, or feel - Continuously
  • Reach with hands and arms - Occasionally
  • Talk or hear - Continuously
Lifting Requirements
  • Up to 10 pounds - Occasionally
  • Up to 25 pounds - Rarely
Work Environment
  • Outdoor weather conditions - Rarely
  • Typical Noise Level - Moderate noise


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