Retail Order Processing Specialist

2 weeks ago


St Marys, Georgia, United States Belk, Inc. & Belk eCommerce LLC Full time
Job Overview

The Retail Order Processing Specialist is essential in ensuring customer orders are fulfilled efficiently and accurately. This role is vital in upholding our commitment to exceptional customer service for both online and in-store shoppers. The position is classified as non-exempt.

Key Responsibilities:

  • Efficiently locate and select merchandise within the retail environment to fulfill orders.
  • Package items according to established guidelines and timelines.
  • Dispatch customer orders promptly, prioritizing based on the selected delivery method.
  • Manage operational tasks, including monitoring inventory supplies, maintaining precise records, and ensuring cleanliness in the order fulfillment area.
  • Demonstrate the ability to work in a fast-paced environment, collaborate effectively, and execute tasks as directed by management.
Position Level:
  • Entry Level
Qualifications:
  • High School Diploma or equivalent educational background.
  • Proficient in reading and speaking English.
  • Ability to comprehend and follow all operational policies and procedures.
Physical Demands:
  • Must be able to lift up to 50 lbs. at floor level or perform team lifts when necessary.
  • Capable of pushing/pulling equipment weighing up to 500 lbs.
  • Proficient in operating computers and other electronic devices.
  • Ability to stand for extended periods.
  • Skilled in using hand tools for merchandise processing (e.g., tape gun, sensor remover).
  • Capable of twisting, bending, and stooping as required.
  • Must adhere to safety protocols and maintain a steady work pace.
Reporting Structure:
  • Reports to the Store Fulfillment Lead, HR/Ops Manager, or Store Manager.


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