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Employment Support Specialist
2 months ago
Company Overview:
Equus Workforce Solutions is a prominent provider of workforce development services across North America, dedicated to enhancing the lives of individuals through tailored support.
The Peer Support Specialist acts as a mentor and advocate for individuals navigating recovery from mental health challenges and substance use disorders. This role is essential in guiding clients through their journey towards employment and personal growth.
Key Responsibilities:- Provide individualized counseling and guidance to clients on job search techniques, career planning, and overcoming employment barriers.
- Share personal recovery experiences to motivate and inspire clients throughout their recovery journey.
- Assist clients in problem-solving as they reintegrate into the community.
- Serve as an advocate for clients, promoting positive changes in their recovery process.
- Facilitate psychoeducational workshops and group sessions.
- Monitor and document client participation to ensure they are maximizing program benefits.
- Maintain a strong understanding of various career paths to effectively assist clients in achieving their employment goals.
- Provide ongoing motivational support during the job search process.
- Utilize effective strategies to re-engage clients and help them secure employment.
- Document client success stories for internal and external reporting.
- Develop and uphold policies and procedures related to career advisement.
- Collaborate with the Program Manager to ensure efficient daily operations and support special projects.
- Empower job seekers with the necessary tools and knowledge for a successful job search.
- Conduct one-on-one advisement sessions to educate and support job seekers.
- Assist clients in establishing realistic short-term and long-term career objectives.
- Provide feedback on resumes and conduct mock interviews to enhance client candidacy.
- Connect clients with community resources to address barriers to employment.
- Deliver services with a high standard of customer care, tailored to the specific needs of the client population.
- Foster an environment that promotes accountability and quality service delivery.
- Engage in continuous professional development and participate in community meetings.
- Collaborate with regional CareerLink centers to support participants in achieving their training and employment aspirations.
- Bachelor's degree in psychology, marketing, business, human resources, or a related field, along with two years of relevant experience.
- Experience in career counseling within a high-volume environment, particularly in human services or workforce development.
- Excellent communication and organizational skills, with proficiency in computer applications.
- Ability to connect with individuals, motivate them, and facilitate workshops for those facing employment barriers.
- Established network with community human service agencies for intervention support.
- Knowledge of job search strategies and resource utilization.
- Adaptability, creativity, and the ability to work under pressure.
- Strong customer service orientation and teamwork skills.
- Familiarity with the local community's needs and resources.
- Willingness to travel as necessary within the designated service area.
Note: This is a grant-funded position covering a multi-county region. Equus Workforce Solutions is committed to diversity and equal opportunity in the workplace.
