Product Director
4 weeks ago
Job Summary:
The Payments Product Manager role at Highmark Health involves defining the strategy and roadmap for members' payments experience. This includes developing an experience strategy spanning health spending accounts, payment plans, and financial assistance product capabilities.
Key Responsibilities:
- Understand the department's and company's strategic roadmap and competitive position, and develop a holistic product vision and corresponding product strategy to drive maximum value.
- Actively anticipate future needs and utilize metrics and qualitative input to identify asset improvement opportunities.
- Represent the product in all governance meetings.
- Serve as accountable owner for the sets of products/tools within the designated portfolio.
- Identify and drive both cross-product and cross-customer value and shared learnings.
- Own the product backlog and use input from internal and partner teams to frequently refresh and re-prioritize the backlog.
Requirements:
- Bachelor's Degree in science, technology, mathematics, or a related field, or relevant experience and/or education as determined by the company in lieu of a bachelor's degree.
- 3 years of Product experience, including 3 years with the Software Lifecycle and 1 year of Advanced domain experience.
- Strong understanding of customer experience principles and best practices.
Additional Information:
Highmark Health is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibits discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity, or any other category protected by applicable federal, state, or local law.
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