Floor Staff Representative

1 month ago


Visalia, California, United States Regal Full time
Job Summary

We are seeking a highly motivated and customer-focused Floor Staff member to join our team at Regal Cinemas. As a key member of our theatre team, you will be responsible for providing exceptional service to our guests, ensuring a positive and memorable experience at our cinema.

Key Responsibilities
  • Operate the point-of-sale system, handle cash and credit transactions, and maintain accurate records.
  • Provide excellent customer service, responding to guest inquiries and resolving issues in a professional and courteous manner.
  • Work effectively as part of a team to achieve sales and customer satisfaction goals.
  • Participate in ongoing training and development to enhance skills and knowledge.
  • Perform opening and closing duties, including cleaning and maintaining the theatre and concession areas.
Requirements
  • High school diploma or equivalent required; completion of cast certification program preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests, colleagues, and management.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Basic math skills and accuracy with handling cash and credit transactions.
  • Physical ability to stand for long periods, lift up to pounds, and move quickly and safely in a fast-paced environment.
Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



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