Employment Program Representative

1 month ago


Visalia, California, United States Employment Development Department Full time
Job Summary

The Employment Program Representative plays a critical role in assisting customers through various delivery methods, including self-service, facilitated self-help, and staff-assisted services. This position promotes the programs and services offered by the Employment Development Department's Workforce Services Branch to job seekers, employers, and community stakeholders.

Key Responsibilities
  • Assist customers in navigating the employment services offered by the Workforce Services Branch.
  • Promote the programs and services offered by the Employment Development Department to job seekers, employers, and community stakeholders.
  • Provide employment services to job seekers and recruitment assistance to employers in accordance with Workforce Innovation and Opportunity Act (WIOA) and Wagner-Peyser (WP) Act funded activities.
  • Prepare and deliver formal presentations regarding the Employment Development Department's Workforce Services, benefits, and features of CalJOBS, and engage audiences to utilize the America's Job Centers of California as a one-stop for employment and training services.
Requirements
  • Ability to work with the public and analyze customer needs.
  • Strong communication and interpersonal skills.
  • Ability to coordinate job fairs, events, and virtual workshops.
  • Marketing skills and ability to identify solutions.
  • Attention to detail and ability to work in a team environment.
Working Conditions

This position may require travel or be assigned to another office within the Cluster.



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