Operations Manager

3 weeks ago


Orlando, Florida, United States Prime Therapeutics Full time
Job Description:

At Prime Therapeutics, we're dedicated to helping people get the medicine they need to feel better and live well. As our Manager of Pharmacy Operations and Projects, you'll play a critical role in ensuring the success of our operations and projects.

Key Responsibilities:
  • Manage operations and project support capacity planning for a client team or focus area within a department of an Operations functional area.
  • Provide subject matter expertise (SME) support on projects, maintain client relationships, execute on talent management and planning efforts, ensure staff development, and drive continuous improvement within their respective teams.
  • Partner with team and Continuous Quality Improvement (CQI) shared service to identify and execute on continuous improvement initiatives to improve cost, quality, and/or throughput metrics for assigned client team or focus area.
  • Partner with the Director Operations and HR to drive talent management and talent planning efforts for client team or focus area.
  • Serve as escalation point for client-related issues and requests that are unable to be addressed by supervisor and/or individual contributor roles.

Requirements:
  • Bachelor's degree in business, healthcare or related area of study, or equivalent combination of education and/or relevant work experience; HS diploma or GED is required.
  • Active pharmacy technician license in the state of FL.
  • 6 years of work experience in operations management, pharmacy benefit management, healthcare, insurance, or highly regulated market.
  • 1 year of leadership/people management experience.
  • Must be eligible to work in the United States without need for work visa or residency sponsorship.

Preferred Qualifications:
  • Previous experience managing remote and on-site teams.
  • Previous experience with pharmacy operations, policies, regulations and procedures.

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