Operations Manager
4 weeks ago
Muse Gelato is seeking an experienced Operations Manager to oversee all aspects of our production facility. This key leadership position is responsible for managing warehouse operations, ensuring food safety and quality assurance, maintaining facility and equipment, and driving operational efficiency.
The ideal candidate will have a strong background in operations management, supply chain, or food science, with a minimum of 5 years of experience in a similar role. They will be proficient in ERP systems, inventory management software, and MS Office Suite, and possess excellent leadership, problem-solving, and communication skills.
The Operations Manager will collaborate with various departments to ensure seamless operations, compliance with safety regulations, and budgetary control. They will be responsible for managing a team of warehouse, facility, and quality staff, promoting a safety-first culture and continuous improvement.
Key Responsibilities:
- Manage daily warehouse operations, including inventory control, shipping, receiving, and stock management.
- Ensure proper rotation of inventory (FIFO) and maintain optimal stock levels.
- Coordinate with logistics and production teams to ensure timely delivery of raw materials and finished products.
Operations and Facility Management:
- Collaborate with production management to optimize scheduling and resource allocation.
- Ensure facility maintenance, equipment upkeep, and vehicle management are carried out regularly to avoid disruptions in production.
- Develop, manage, and control operating budgets to meet financial goals while improving productivity and reducing costs.
Quality Assurance and Food Safety:
- Lead the Food Safety Lab, ensuring testing and analysis are conducted to meet regulatory requirements and company standards (HACCP, SQF).
- Implement and manage food safety programs, regularly auditing for compliance and facilitating third-party inspections.
- Identify and execute quality improvement initiatives in collaboration with production and quality teams.
Leadership & Team Development:
- Manage and mentor a team of warehouse, facility, and quality staff, promoting continuous improvement and safety-first culture.
- Conduct performance reviews, identify training needs, and ensure that all team members are well-equipped to meet operational goals.
Qualifications:
- Bachelor's degree in Operations Management, Supply Chain, Food Science, or a related field.
- Minimum of 5 years of experience in operations, warehouse, or facility management within food manufacturing, preferably frozen desserts.
- Strong knowledge of food safety standards (HACCP, SQF) and compliance with FDA and USDA regulations.
- Proficiency in ERP systems, inventory management software, and MS Office Suite.
- Excellent leadership, problem-solving, and communication skills.
This role is essential for ensuring that Muse Gelato maintains its reputation for high-quality products while continually improving operational efficiencies.
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