Client Services Supervisor

12 hours ago


Bellevue, Washington, United States All Ways Caring HomeCare Full time
Job Title: Client Services Supervisor

We are seeking a highly motivated and experienced Client Services Supervisor to join our team at All Ways Caring HomeCare. As a Client Services Supervisor, you will be responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for our valued clients.

Key Responsibilities:
  • Oversee quality care and overall client satisfaction
  • Supervise and provide guidance to the Caregivers who provide direct care to the clients served
  • Manage employee scheduling, identify problem situations, and implement proactive solutions
  • Maintain strong and positive relationships with referral partners, payor sources, and clients
  • Ensure proper documentation and record-keeping
  • Conduct periodic home visits and safety checks
Requirements:
  • Associate or bachelor's degree in business, Nursing, Social Services, or related field of study preferred (per regulatory requirements)
  • Accountable, reliable, and ability to work independently with good judgement
  • Valid driver's license and auto insurance
  • Effective verbal and written communication
  • Excellent customer service skills
About All Ways Caring HomeCare:

All Ways Caring HomeCare delivers quality, compassionate and highly individualized care and support that helps people in need of assistance stay at home - all while maximizing their dignity, privacy and independence. Whether recovering from illness, injury or surgery, living with a chronic disability or dealing with the natural process of aging, services are tailored to meet the individual needs of people of all ages, physical conditions and cognitive abilities.

What We Offer:
  • Great company culture
  • Competitive pay with daily pay options available
  • Tuition reimbursement and campus partnerships
  • Retention and referral bonuses
  • Benefits, Supplemental Plans, EAP, and 401K participation
  • Career growth and development opportunities
Preferred Qualifications:
  • Fluency in Russian and English


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