Client Service Ambassador
5 days ago
We are seeking a highly skilled and customer-focused Client Service Representative to join our team at Apollo Consulting Group. As a Client Service Representative, you will play a vital role in delivering exceptional customer experiences and driving business growth.
Key Responsibilities- Customer Engagement: Develop and maintain strong relationships with clients and their customers, providing personalized support and solutions to meet their needs.
- Product Knowledge: Master our clients' products and services, effectively communicating their benefits and features to customers.
- Record Keeping: Maintain accurate and up-to-date records of customer interactions, processed orders, and service schedules.
- Team Leadership: Provide guidance and support to junior team members, helping them to develop their skills and knowledge.
- Problem-Solving: Identify and resolve customer issues in a timely and professional manner, ensuring high levels of customer satisfaction.
- Education: High school diploma or equivalent required.
- Experience: At least one year of experience in customer service or a related field, such as retail or hospitality.
- Skills: Excellent communication and problem-solving skills, with a strong ability to work in a team environment.
- Personal Qualities: A positive and professional attitude, with a genuine passion for delivering exceptional customer experiences.
As a Client Service Representative at Apollo Consulting Group, you will have the opportunity to develop your skills and knowledge in a dynamic and supportive environment. We offer comprehensive training and development programs, as well as opportunities for career advancement.
We are committed to creating a collaborative and inclusive work environment, where every team member can thrive and reach their full potential. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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