Administrative Support Specialist
13 hours ago
The Administrative Support Specialist will provide general clerical support to the Jefferson County Government team. This role involves basic clerical functions, including sorting, processing, and delivering mail. The successful candidate will provide excellent customer service to the community and in-house staff, collect documents and payments for departmental programs, and process various printing, mailing, and copying requests.
Essential Job Functions
Performs general clerical work, including answering phones, greeting and assisting walk-in customers, distributing mail, and data entry tasks.
Provides internal and external customer service via phone, email, and in-person; responds to inquiries, takes messages, and refers inquiries to the most appropriate parties when necessary.
Keeps appointment calendars and schedules appointments for staff and the general public seeking services.
Uses computers and word processing software to process letters, forms, reports, schedules, manuals, booklets, requisitions, purchase orders, and related paperwork.
Assists in sending out billings and other mass mailings.
Prepares and completes forms and composes letters.
Sets up and maintains specialized paper and electronic office files.
Files letters, reports, and related technical information in the prescribed manner.
For General Services:
Picks up, loads, and transports mail from the post office to the mailroom daily.
Lifts and carries heavy supplies, packages, and mail.
Sorts and processes mail into separate departments.
Prepares, loads, and delivers mail to various departments and outside locations.
Sorts and processes morning outbound mail through the mail machine.
Pulls inventory stock from the storeroom and delivers office supplies, printing, and paper supplies to outside locations.
Operates the neopost machine to fold and insert mail as needed.
Prepares outgoing mail and post office mailing forms for delivery to the post office.
Reviews and processes daily print requests using envelopes, carbonless paper, standard paper, card stock, and Kromekote paper of various sizes and weights; each job is proofed and verified with the supervisor prior to printing.
Retypes, formats, generates, and typesets the print master when necessary.
Utilizes a drill press, electric laser cutter, business card cutter, folder, folder inserter, collator, numbering machine, binding machinery, paper jogger, and glue adhesives to prep paper as necessary in the printing process.
Prepares and packages finished printing for delivery to outside departments.
Restocks printing inventory and prepares recycled printer cartridges for shipment.
Troubleshoots and solves machinery problems independently.
Cleans and maintains machinery and facility with bleach water on a daily basis.
Transports the county car to Fleet for service.
Posts information throughout the County as directed.
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