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Healthcare Customer Service Specialist

2 months ago

Atlanta, Georgia, United States US Fertility, LLC Full time
Join Our Team: Healthcare Customer Service Specialist

Are you committed to enhancing patient experiences? US Fertility, LLC is looking for a compassionate Healthcare Customer Service Specialist to become part of our dedicated team.

Key Responsibilities:

  • Oversee patient records and ensure accurate updates of personal details
  • Enhance patient satisfaction and optimize the use of treatment facilities
  • Coordinate appointment scheduling and resolve patient inquiries
  • Provide insights on service shortcomings
  • Assist patients in understanding their benefits and coverage options
  • Deliver outstanding customer support

Qualifications:

  • At least 2 years of relevant experience in a similar role
  • High School diploma is mandatory
  • Familiarity with insurance processes, medical terminology, and billing practices
  • Experience in a women's health office is advantageous
  • Excellent communication and computer proficiency

We provide a competitive salary, thorough training, comprehensive benefits, paid time off, a retirement plan, and educational assistance, all while allowing you to contribute positively to the community. Join US Fertility, LLC and advance your career while making a meaningful impact.