Healthcare Specialist

4 weeks ago


Atlanta, Georgia, United States Synergy America Full time
Job Summary:
As a Healthcare Specialist - Customer Service Representative at Synergy America, you will be delivering personalized, empathetic responses to health-related questions from the medical community. You will be responsible for receiving and processing questions from medical professionals, hospitals, clinics, and other medical facilities via phone.

Key Responsibilities:
• Receive and process questions from medical professionals, hospitals, clinics, and other medical facilities
• Deliver personalized, empathetic responses to health-related questions
• Communicate effectively with medical professionals, including physicians, nurses, and other healthcare professionals

Qualifications:
At a minimum, individuals must have a combination of educational background and work experience providing quality nursing care to patients as follows:
1. A Registered Nurse (RN) with 1-2 years of relevant experience
2. An LPN with 3-4 years of relevant experience
3. A Bachelor's degree in a health-related field with 4+ years of relevant experience
4. An Associate's degree and/or Certifications in a health-related field with 5+ years of relevant experience

Requirements:
• Excellent communication skills and ability to speak with proper English grammar and syntax
• Knowledge of word processing and other computer applications
• Ability to work independently without supervision

What We Offer:
• 100% remote full-time positions (40 hours per week)
• Opportunity to work with a Federal Agency and deliver personalized, empathetic responses to health-related questions

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