Client Service Team Ambassador

5 days ago


Greenwich, Connecticut, United States SLT Full time
Job Overview

We are seeking a highly motivated and organized individual to join our team as a part-time Client Service Representative. The ideal candidate will possess excellent customer service skills, strong communication abilities, and a positive attitude.

Key Responsibilities:
  • Greet and engage clients in a friendly and approachable manner.
  • Provide exceptional client service and hospitality to all clients and prospective clients.
  • Share pricing and class information with prospective clients.
  • Demonstrate the Megaformer machine to new clients.
  • Conduct studio tours for new clients.
  • Collaborate with SLT instructors to ensure a seamless client check-in and class experience.
  • Maintain complete knowledge of the Mariana Tek system.
  • Assist management with daily studio operations.
  • Respond promptly to studio communications.
  • Understand SLT product knowledge, policies, and procedures for retail operations.
  • Perform basic Megaformer machine maintenance.
  • Maintain studio cleanliness and organization between classes.
  • Assist with retail inventory at the end of the month.
  • Complete opening and closing checklists.
Requirements:
  • Prior experience with Mariana Tek software is a plus.
  • Leadership experience is a plus.
  • Superior customer service skills are essential.
  • Excellent interpersonal skills and a service-oriented outlook are required.
  • High level of organization is necessary.
  • Ability to work independently and as part of a team.
  • Strong communication skills to effectively interact with team members, clients, and senior management.
  • Ability to lift and move heavy items up to 50 lbs.
Work Requirements:
  • A minimum of three shifts per week, each lasting a minimum of four hours.
  • Flexible scheduling, including early morning, late night, and weekend shifts.
  • Scheduled days off may vary.

The estimated salary for this role is $15.69 per hour, based on job requirements and location.



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