Senior Team Coordinator

7 days ago


Greenwich, Connecticut, United States Gregorys Coffee- GC38- Greenwich Full time
Job Overview

We are looking for a highly skilled and experienced individual to join our team as a Team Leader at Gregorys Coffee in Greenwich, GC38. This is an exciting opportunity to be part of a growing coffee brand that values its employees and provides excellent benefits.


Estimated Salary

The estimated annual salary for this role is $40,000-$50,000, based on industry standards and the company's location in Greenwich, GC38.


Job Description

A Team Leader at Gregorys Coffee plays a vital role in supporting store operations and ensuring exceptional customer experiences. As a Team Leader, you will be responsible for deploying baristas, delegating tasks, and overseeing brand standards in the absence of the Store Leader.


Key Responsibilities
  • Create a warm and inclusive environment for your team and customers.
  • Work alongside your team to prepare specialty coffee and espresso beverages.
  • Coach baristas in areas such as brand standards, food safety, and customer engagement.
  • Deploy baristas to specific workloads and tasks while supporting their ability to perform barista duties.
  • Serve as the store brand ambassador in customer recovery and customer experience.

People Operations

You will be responsible for:

  • Celebrating team members' successes and acknowledging their contributions.
  • Fostering open communication among team members and management.
  • Providing coaching and feedback to improve performance and achieve goals.
  • Developing and implementing strategies to enhance team morale and motivation.

Store Operations

You will oversee:

  • Inventory management, including accurate inventory counts and ordering.
  • Cash handling procedures and ensure proper cash handling practices.
  • Food safety and cleanliness, ensuring compliance with company standards.

Qualifications
  • A Food Handler Certificate.
  • Demonstrated excellent customer service skills.
  • Ability to work well with others and lead by example.
  • Intermediate coffee knowledge, elevated beyond coffee basics.
  • Track record of upholding brand standards.

Benefits

We offer a range of benefits to support your well-being and career growth, including:

  • Free coffee and tea beverages.
  • 50% discount on coffee bags, grab-and-go items, hot food items, and merchandise.
  • Sick pay and family leave policies.
  • Weekly paydays.
  • Health insurance options.
  • Holiday overtime pay.
  • Commuter reimbursement.
  • Paid time off.

About Us

Gregorys Coffee is committed to creating a positive and inclusive work environment where employees can thrive. We value diversity, equity, and inclusion and strive to provide opportunities for professional growth and development.



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