Senior Team Coordinator
7 days ago
We are looking for a highly skilled and experienced individual to join our team as a Team Leader at Gregorys Coffee in Greenwich, GC38. This is an exciting opportunity to be part of a growing coffee brand that values its employees and provides excellent benefits.
Estimated Salary
The estimated annual salary for this role is $40,000-$50,000, based on industry standards and the company's location in Greenwich, GC38.
Job Description
A Team Leader at Gregorys Coffee plays a vital role in supporting store operations and ensuring exceptional customer experiences. As a Team Leader, you will be responsible for deploying baristas, delegating tasks, and overseeing brand standards in the absence of the Store Leader.
Key Responsibilities
- Create a warm and inclusive environment for your team and customers.
- Work alongside your team to prepare specialty coffee and espresso beverages.
- Coach baristas in areas such as brand standards, food safety, and customer engagement.
- Deploy baristas to specific workloads and tasks while supporting their ability to perform barista duties.
- Serve as the store brand ambassador in customer recovery and customer experience.
People Operations
You will be responsible for:
- Celebrating team members' successes and acknowledging their contributions.
- Fostering open communication among team members and management.
- Providing coaching and feedback to improve performance and achieve goals.
- Developing and implementing strategies to enhance team morale and motivation.
Store Operations
You will oversee:
- Inventory management, including accurate inventory counts and ordering.
- Cash handling procedures and ensure proper cash handling practices.
- Food safety and cleanliness, ensuring compliance with company standards.
Qualifications
- A Food Handler Certificate.
- Demonstrated excellent customer service skills.
- Ability to work well with others and lead by example.
- Intermediate coffee knowledge, elevated beyond coffee basics.
- Track record of upholding brand standards.
Benefits
We offer a range of benefits to support your well-being and career growth, including:
- Free coffee and tea beverages.
- 50% discount on coffee bags, grab-and-go items, hot food items, and merchandise.
- Sick pay and family leave policies.
- Weekly paydays.
- Health insurance options.
- Holiday overtime pay.
- Commuter reimbursement.
- Paid time off.
About Us
Gregorys Coffee is committed to creating a positive and inclusive work environment where employees can thrive. We value diversity, equity, and inclusion and strive to provide opportunities for professional growth and development.
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