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Field Support Specialist

2 months ago


Montgomery, Alabama, United States Red Knight Solutions, LLC Full time
Job Summary

Red Knight Solutions, LLC is seeking a skilled Field Support Specialist to join its Infrastructure Delivery team. As a key member of our team, you will be responsible for providing top-notch hardware-focused, break-fix services and solutions to our clients.

Key Responsibilities
  • Perform a variety of hardware-focused, break-fix services and solutions on various client products.
  • Conduct basic and moderately complex troubleshooting and repair activities.
  • Exercise moderately complex analytical skills to make decisions based on established department and company guidelines.
Requirements
  • Typically requires technical school certification or equivalent and 1-2 years of relevant experience.
  • Ability to drive yourself to client locations.
  • Ability to lift and/or move various computer equipment up to 50 lbs.
  • Valid driver's license.
  • Reliable transportation with valid registration and adequate insurance.
  • Must own a basic repair tool kit.
Benefits
  • $40 per call/$5 per call per diem.
  • Dell/Lenovo certification training.