Technical Support Specialist
4 weeks ago
SAIC is seeking a highly motivated Technical Support Specialist to join our Cloud One team on a 24/7 support desk.
The Air Force Cloud One Program is an existing global, interconnected, virtualized, hybrid, and IT infrastructure that hosts mission systems, applications, services, and data in support of DoD Services and Agencies.
Cloud One incorporates the capabilities of Cloud Service Providers (CSPs) and DevSecOps principles to provide common services and facilitate cloud application migrations to IL-4, IL-5 and IL-6 (NIPRNet / SIPRNet) cloud environments.
As a Technical Support Specialist, you will be the point of contact for Cloud One Service Now Tier 2 and 3 tickets for IL-4, IL-5, IL-6 (NIPRNet / SIPRNet).
You will also support other service desk activities as needed, provide first contact and incident resolution to customers with hardware, software, and application problems, and record and track issues from onset to conclusion.
Interim Secret clearance is required for this role.
Key responsibilities include:
- Providing polite and friendly customer service
- Supporting account creation and provisioning process
- Systematically interpreting user problems, identifying solutions, escalating and reporting incidents and outages
- Communicating effectively with customers until resolution
SAIC is a premier Fortune 500 technology integrator focused on advancing the power of technology and innovation to serve and protect our world.
We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.
SAIC is an Equal Opportunity Employer, fostering a culture of diversity, equity and inclusion, which is core to our values and important to attract and retain exceptional talent.
-
Technical Support Specialist
4 weeks ago
Montgomery, Alabama, United States Cayuse Holdings Full timeAbout the RoleCayuse Holdings is seeking a skilled Journeyman Computer User Support Specialist to join our team. As a key member of our IT department, you will provide technical support to our users, troubleshooting and resolving issues with PC, server, and mainframe applications, as well as hardware. Your expertise will be essential in maintaining the...
-
Cloud Technical Support Specialist
4 weeks ago
Montgomery, Alabama, United States Oracle Full timeJob SummaryOracle is seeking a highly skilled Techno-Functional Support Analyst to join our team. As a key member of our customer success services, you will be responsible for providing exceptional support to our customers, ensuring their Oracle technology investments deliver the desired results.Key ResponsibilitiesProvide technical support and...
-
Cloud Support Specialist
4 weeks ago
Montgomery, Alabama, United States Leidos Full timeJob Summary:Leidos is seeking a skilled Cloud Support Specialist to join our team in supporting the U.S. Air Force Cloud One Architecture and Common Shared Services contract. As a Cloud Support Specialist, you will be responsible for providing technical support and assistance to our customers, ensuring the smooth operation of our cloud environments.Key...
-
Desktop Support Specialist
1 month ago
Montgomery, Alabama, United States Charter Communications Full timeAbout the RoleWe are seeking a highly skilled Desktop Support Specialist to join our team at Charter Communications. As a key member of our Product and Technology team, you will play a critical role in providing technical support to our customers and ensuring their seamless experience with our products and services.Key ResponsibilitiesProvide technical...
-
IT Support Specialist
4 weeks ago
Montgomery, Alabama, United States TOP TALENT RECRUITER Full timeJob SummaryWe are seeking a highly skilled and experienced IT Support Specialist to join our team at TOP TALENT RECRUITER. As a key member of our technical support team, you will be responsible for providing top-notch support to our clients, troubleshooting issues, and finding creative solutions to complex problems.Key ResponsibilitiesInstall and configure...
-
Cloud Support Specialist
4 weeks ago
Montgomery, Alabama, United States Leidos Full timeJob Summary:Leidos is seeking a skilled Cloud Support Specialist to join our team in supporting the U.S. Air Force Cloud One Architecture and Common Shared Services contract. As a Cloud Support Specialist, you will be responsible for providing technical support for various levels of supporting AWS, Azure, Google, and Oracle cloud environments.Key...
-
IT Systems Support Specialist
4 weeks ago
Montgomery, Alabama, United States Della Infotech Full timeJob Summary:As an IT Systems Support Specialist at Della Infotech, you will serve as the primary point of contact for clients and customers, providing exceptional technical support and resolving issues efficiently. Your expertise in troubleshooting and Tier 1 application support will be invaluable in this role. You will be responsible for documenting client...
-
Technical Specialist for Software Development
2 weeks ago
Montgomery, Alabama, United States Wellspring Nurse Source Full timeSoftware Development Technical Expert RoleWe are seeking a skilled Technical Specialist to join our team at Company.This role will involve leading the development process for our software applications, ensuring they meet the required standards and are delivered on time. You will be responsible for designing, developing, and testing software applications, as...
-
Help Desk Support Specialist
4 weeks ago
Montgomery, Alabama, United States Agile Defense Full timeJob Title: Help Desk Support SpecialistJob Summary:Agile Defense is seeking a highly qualified Help Desk Support Specialist to join our dynamic team on the Field Assistance Service (FAS) Program in Montgomery, AL. The FAS team is responsible for providing 24/7/365 Help Desk Support for the Air Force. The position is based out of Gunter AFB.Key...
-
Technical Service Specialist
3 weeks ago
Montgomery, Alabama, United States Viscofan Full timeJob SummaryWe are seeking a highly skilled Technical Service Engineer to join our team at Viscofan. As a Technical Service Engineer, you will be responsible for providing technical support to our customers, including resolving product quality issues, providing equipment training, and conducting product audits.Key Responsibilities:Respond to technical issues...
-
Technical Specialist
4 weeks ago
Montgomery, Alabama, United States Hyundai Motor Manufacturing Alabama Full timeUnlock Your Potential at Hyundai Motor Manufacturing AlabamaAre you ready to take your career to the next level? We're seeking a highly skilled Technical Specialist to join our team in the General Assembly Department. As a key member of our team, you'll be responsible for preparing process documents, installing and modifying equipment, and monitoring and...
-
Cybersecurity Specialist
1 month ago
Montgomery, Alabama, United States Optimized Technical Solutions Full timeJob OverviewOptimized Technical Solutions is seeking a highly skilled Cybersecurity Engineer to join our team. As a key member of our information security team, you will be responsible for providing guidance and oversight on the overall security of DoD information systems.Key Responsibilities:Provide expertise on the overall security of DoD information...
-
Administrative Support Specialist
3 weeks ago
Montgomery, Alabama, United States Read Write Learning Center Full timeJob Title: Administrative Support SpecialistRead Write Learning Center is seeking a dependable Administrative Support Specialist who is passionate about empowering struggling learners. The Specialist will supervise a small group of students and serve as receptionist for other students attending afterschool tutoring sessions.Key Responsibilities:Lead students...
-
Community Support Specialist
4 weeks ago
Montgomery, Alabama, United States Wyndy LLC Full timeThe Community Support Specialist at Wyndy LLC plays a vital role in fostering a positive and inclusive community environment.Key responsibilities include providing assistance and support to individuals in need, promoting independent living, and connecting them with necessary resources and services.As a Community Support Specialist, you will collaborate with...
-
Signal Support Systems Specialist
3 weeks ago
Montgomery, Alabama, United States Army National Guard Full timeJob DescriptionSkillfully integrating signal systems and networks is crucial for the military's success. As a Signal Support Systems Specialist, you will be responsible for ensuring seamless communication within Army National Guard units.Key Responsibilities:Maintain and Operate Signal SystemsPerform Signal Support Functions and Unit-Level...
-
Administrative Support Specialist
4 days ago
Montgomery, Alabama, United States Career Personnel Full timeAbout the RoleWe are seeking a highly skilled and organized Administrative Support Specialist to join our team at Career Personnel. As a key member of our staff, you will be responsible for providing exceptional administrative support to our clients and colleagues.
-
Safety Program Manager
4 weeks ago
Montgomery, Alabama, United States M1 Support Services Full timeJob Summary:M1 Support Services is seeking a highly skilled Safety Program Manager to oversee and manage air, ground, and industrial safety programs at assigned sites and shifts in accordance with PWS, federal, state, and local guidelines.Key Responsibilities:Develop and sustain a culture of safety, quality compliance, and professionalism.Ensure compliance...
-
IT Systems Support Specialist
1 month ago
Montgomery, Alabama, United States Della Infotech Full timeJob Summary:The IT Systems Technician will serve as the primary point of contact for clients and customers at the Department of Finance. This role requires excellent communication skills, both written and verbal, to effectively troubleshoot and resolve technical issues. The ideal candidate will have a strong analytical mindset, with the ability to collect,...
-
IT Support Specialist
1 month ago
Montgomery, Alabama, United States Red Knight Solutions, LLC Full timeJob OverviewAt Red Knight Solutions, LLC, we're seeking a skilled Field Support Technician to join our Infrastructure Delivery team. As a key member of our SWAT team, you'll provide hardware-focused, break-fix services and solutions to our clients.Key Responsibilities:Deliver exceptional customer support for designated equipmentCommunicate effectively in...
-
Behavioral Support Specialist
4 weeks ago
Montgomery, Alabama, United States Alabama Department of Education Full timeJob SummaryAs a Behavioral Support Specialist with the Alabama Department of Education, you will play a vital role in supporting students with severe problem behavior. Your primary responsibility will be to implement the skill-based treatment model protocols for addressing these behaviors, working collaboratively with teachers and other support staff to...