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Senior Customer Support Specialist
2 months ago
Compensation:
$17.45/hour.
Overview:
The Texas A&M Veterinary Diagnostic Laboratory is seeking a dedicated Customer Service Associate III to enhance our Client Services Section. This role serves as the primary point of contact for clients and their sample submissions, ensuring a seamless experience.
Key Responsibilities:
1. Collaborate with a dynamic team of 15 professionals to efficiently manage the processing of approximately 500 specimens daily.
2. Provide exceptional customer service, addressing inquiries and resolving issues promptly.
3. Maintain high standards of quality assurance throughout the data entry and processing stages.
Ideal Candidate:
The successful candidate will thrive in a fast-paced environment, demonstrating strong communication skills and a commitment to delivering quality service. Experience in customer support and data management is essential.
