Desktop Support Specialist in State College, PA

2 weeks ago


College Station, Texas, United States Desktop & Depot Support Full time
Job Summary

We are seeking a highly motivated and career-driven Desktop Support Specialist to join our team in State College, Pennsylvania. As a key member of our Virtual Service Operations team, you will be responsible for providing exceptional workstation software break-fix support, IMAC services, and other related tasks.

Key Responsibilities:

  • Provide workstation software break-fix support
  • Perform IMAC services, including PC installs, moves, adds, and changes
  • Load images and manage assets
  • Support printer operations and client center services
  • Contribute to IT service management updates and other client support duties

Requirements:

  • Previous experience in desktop support or a related field
  • Knowledge of PC imaging and change management
  • Experience with tools such as ServiceNow, Bomgar, LapLink, and Secure Disk Wipe

Preferred Qualifications:

  • Certified Dell Technician
  • Expertise in inventory control

What We Offer:

  • A dynamic and virtue-centered work environment
  • Ongoing learning and development opportunities
  • A competitive benefits package

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