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Parts Logistics Specialist

2 months ago

Peachtree City, Georgia, United States Cidan Machinery Inc. Full time
Job Overview

CIDAN Machinery Inc. stands at the forefront of the sheet metal sector, and we are seeking a dedicated Parts Coordinator to enhance our dynamic team. This role is perfect for individuals who possess exceptional organizational capabilities and a solid understanding of software applications. The selected candidate will foster an environment aimed at improving customer interactions and satisfaction.

Key Responsibilities

The ideal candidate will demonstrate strong organizational abilities and proficiency in Microsoft Office and ERP systems. This position is crucial in aligning with CIDAN's goal of delivering unparalleled Customer Experience. Collaboration with various departments such as Service, Sales, Vendors, Accounting, and Logistics will be essential.

  • Input sales orders for parts into the ERP system
  • Generate and distribute purchase orders to suppliers
  • Manage parts safety stock levels
  • Engage in daily customer communications via email and phone
  • Ensure effective follow-up on customer orders
  • Facilitate interdepartmental communication
  • Assist in conducting physical inventory counts

Qualifications

To excel in this role, candidates must meet the following criteria:

  • Strong organizational skills to thrive in a fast-paced environment with multitasking demands
  • Experience in customer service and inside sales
  • Outstanding verbal and written communication abilities
  • Dedication to enhancing customer satisfaction and continuous improvement in processes
  • Ability to collaborate effectively while also working independently
  • Energetic disposition with a willingness to provide and receive constructive feedback
  • Superior organizational capabilities
  • Experience with ERP systems
  • Proficient in Microsoft Office applications
  • Customer-centric approach, committed to meeting client expectations
  • Team-oriented mindset

Preferred Skills

  • Familiarity with data entry and tracking systems
  • Advanced computer skills in a Windows environment and ERP systems
  • Detail-oriented with a proactive approach to identifying process issues and suggesting improvements
  • Proven ability to solve problems effectively

Employee Benefits

  • Comprehensive Health Benefits
  • 401(K) with Company Matching Contributions
  • Paid Vacation and PTO
  • Flexible Spending Account
  • Health Spending Account with Employer Contributions
  • Employer-Paid Life Insurance
  • Employer-Paid Long-Term Disability
  • Professional Development Allowance
  • Annual Profit Sharing