Fitness Center Assistant Supervisor

1 week ago


Annapolis, Maryland, United States Retro Fitness Full time


At Retro Fitness, we are committed to providing a straightforward and approachable environment that empowers our community to reach their fitness aspirations.


The Fitness Center Assistant Supervisor will guarantee that members enjoy exceptional service and facilities while also inspiring, guiding, and overseeing their team.

This position will demonstrate the capability to meet the financial objectives for the facility as outlined in the yearly budget by motivating, leading, supervising, and coordinating the efforts of staff dedicated to addressing our members' needs.


Reports to:
General Manager

Experience Requirements:
Minimum of 1 year in a management role is essential.

Skill Requirements:
Excellent organizational abilities

Strong leadership qualities

Professional Responsibilities:
Operations
Collaborate and engage with club support functions including Fitness, Sales, Marketing, Accounting, and Information Technology.
Address member concerns in a prompt and courteous manner in accordance with club protocols and documentation.

Foster a professional and inviting atmosphere that enhances the quality of service and care provided to both members and staff.

Ensure the facility adheres to brand standards regarding cleanliness, maintenance, safety, and security.
Ensure that visible maintenance issues are addressed swiftly and appropriate signage is displayed.
Monitor the completion of opening/closing checklists, logs, and cleaning tasks.
Stay informed about key competitors.
Conduct brand excellence evaluations.
Communicate and enforce club policies and procedures to team members.
Achieve targeted personal training revenue, Set/Show/Close, and session burn objectives.
Facilitate the integration of Personal Training services into sales presentations to maximize
the scheduling of fitness assessments and package sales.
Meet revenue targets in the following profit centers: Membership
Training
Retail & Merchandising

Track flagged check-ins to boost revenue and minimize collections.
Ensure continuous prospecting and the generation of new potential members.
Guarantee that staff possesses a comprehensive understanding of the club's programs, facilities, and equipment.
Exhibit the ability to enhance revenue per member.

Compensation Structure:
A sliding scale salary along with commission/bonuses reflective of key business drivers including but not limited to: Average annual EFT
Shop Score Goal
Delinquency Collection Goal

*Retro Fitness is an Equal Opportunity Employer and a Drug-Free Workplace. Background checks and screenings are mandatory for all new hires. With over 120 gyms operational or in development across the US, Retro Fitness provides diverse fitness experiences under one roof. From traditional strength and cardio options to personalized training programs, Retro Fitness has something for everyone. Gyms feature top-tier equipment and services, our Retro Blends Smoothie Bar, and a variety of amenities that keep members feeling accomplished and rejuvenated.


Under the leadership of our new CEO, Andrew Alfano, Retro Fitness is positioned for growth in an exciting environment with a fresh strategic vision and focus.

We invite you to consider joining us on this journey.

SOME PERKS OF WORKING FOR RETRO INCLUDE:
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