Restaurant Operations Manager

3 weeks ago


Tacoma, Washington, United States McDonald's Full time
Lead the Experience:

As a General Manager at McDonald's, you will be responsible for managing all aspects of the restaurant, including food production, guest service, and crew management. You will lead by example, ensuring that every guest has an exceptional experience.


Plan for Success:

Proactively lead and manage all people processes, including recruiting, hiring, onboarding, staffing, performance management, training, and coaching. You will also be responsible for planning and making critical business decisions around inventory, budget, and food ordering/costs.


Be in the Know:

Stay up-to-date on sales, customer feedback, and employee performance. Use this information to make informed decisions and drive business growth.


Take Action First:

Ensure that food safety measures are in place and met to McDonald's standards of excellence. You will also be responsible for maintaining a high level of standard for guest and employee safety.


Be Results-Oriented:

Oversee all operational needs of the restaurant, including maintenance plans to meet and exceed standards of excellence. You will be responsible for driving sales growth, improving customer satisfaction, and reducing costs.


To be a successful General Manager, you will need:


  • HSD or GED preferred;
  • Passion for helping and serving others (customers and fellow team members);
  • 1+ years' experience leading, motivating, and/or developing others OR US Military Service;
  • A commitment to excellence and safety in the workplace;
  • Strong customer service and support focus;
  • The ability to communicate effectively and anticipate customer needs;
  • To provide solutions and make decisions in a fast-paced environment.

At McDonald's, we offer a competitive pay package, including cash incentives, employee discounts, and free meals. We also offer 15-25 days paid vacation, tuition reimbursement, and training and advancement opportunities.


If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.



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