Field Service Representative 2

2 weeks ago


San Leandro, California, United States Solventum Full time
Job Description:

Field Service Representative II (San Leandro) (Solventum)

At Solventum, we empower healthcare professionals to deliver exceptional care by providing innovative medical device solutions.

We are seeking a highly skilled Field Service Representative II to join our team in San Leandro. As a key member of our customer-facing team, you will be responsible for delivering, maintaining, and troubleshooting medical device equipment to our healthcare clients.

Your Key Responsibilities:

  • Provide exceptional customer service to our healthcare clients, ensuring timely and accurate delivery of medical device equipment.
  • Conduct routine maintenance and troubleshooting of medical device equipment to ensure optimal performance.
  • Collaborate with our cross-functional teams to resolve customer issues and improve overall customer satisfaction.
  • Develop and maintain strong relationships with our healthcare clients, understanding their needs and preferences.
  • Stay up-to-date with the latest medical device technologies and industry trends to provide expert advice and guidance to our clients.

Requirements:

  • High School Diploma/GED or higher.
  • Minimum 3 years of work experience in a customer-facing or service-related field.
  • Current, valid Driver's License.

Preferred Qualifications:

  • Ability to work non-traditional hours, including evenings and weekends.
  • Ability to meet physical requirements of the position through fitness testing.
  • Experience with Microsoft Office and iOS applications.
  • California Designated Representative and/or Home Medical Device Retail (HMDR Exemptee) license preferred.

What We Offer:

  • Competitive compensation package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

Relocation Assistance: Relocation is not authorized.

Must be legally authorized to work in the country of employment without sponsorship for employment visa status.



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