Customer Service Representative

3 weeks ago


Evergreen Park, Illinois, United States Walmart Full time
Job Overview

As a Front End Service Team Associate at Walmart, you will play a vital role in ensuring a positive customer experience. Your primary responsibilities will include:

  • Providing exceptional customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.
  • Processing returns, refunds, and financial transactions with accuracy and efficiency.
  • Working collaboratively with colleagues to maintain a clean and organized store environment.
  • Participating in visual merchandising and inventory management to ensure a visually appealing store display.
Benefits and Perks

At Walmart, we offer a comprehensive benefits package to support your physical, emotional, and financial well-being. Some of the benefits include:

  • Competitive hourly wage with opportunities for performance-based incentives.
  • Health benefits, including medical, vision, and dental coverage.
  • Financial benefits, such as 401(k), stock purchase, and company-paid life insurance.
  • PTO and/or PPTO for vacation, sick leave, holidays, or other purposes.
  • Access to Live Better U, a Walmart-paid education benefit program for full-time and part-time associates.
Requirements and Qualifications

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.
  • Ability to stand for long periods and lift up to 25 pounds.


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