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Customer Service Representative

2 months ago

Machesney Park, Illinois, United States Foresight Financial Group, Inc. Full time
Job Title: Customer Service Representative

At Foresight Financial Group, Inc., we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our organization, you will play a vital role in ensuring that our customers receive exceptional service and support.

Job Summary:

The Customer Service Representative will be responsible for handling customer transactions in a prompt and professional manner. This includes receiving and processing deposits, cashing checks, and providing information on bank products and services.

Key Responsibilities:
  1. Customer Service: Manage customer interactions with a high level of professionalism and courtesy, resolving issues in a timely and effective manner.
  2. Transaction Processing: Process customer transactions, including deposits, withdrawals, and transfers, ensuring accuracy and attention to detail.
  3. Product and Service Information: Provide customers with information on bank products and services, including loan options, deposit accounts, and other financial services.
  4. Team Collaboration: Work closely with other team members to ensure seamless customer service and support.
Requirements:

To be successful in this role, you will need:

  • Excellent Communication Skills: Ability to communicate effectively with customers and team members.
  • Attention to Detail: Ability to accurately process transactions and maintain accurate records.
  • Problem-Solving Skills: Ability to resolve customer issues in a timely and effective manner.
  • Teamwork: Ability to work collaboratively with other team members to achieve common goals.
What We Offer:

As a Customer Service Representative at Foresight Financial Group, Inc., you will have the opportunity to work in a dynamic and supportive environment, with a competitive salary and benefits package.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.