Customer Service Representative

2 months ago


Reston, Virginia, United States LHH Full time

Job Summary:

LHH is seeking a highly skilled and experienced Customer Service Representative to join our team. As a Key Account Manager, you will be responsible for handling multiple blue-chip Fortune 500 customers in various industries, including automotive, lawn and garden, medical, aerospace, and telecommunications.

Responsibilities:

  • Act as the engineering liaison to coordinate with other departments to ensure a seamless customer experience, including quoting, technical support, order entry, and inventory planning.
  • Process orders, forms, applications, and requests in a timely and efficient manner.
  • Work closely with sales, manufacturing, and shipping teams to ensure customer satisfaction.
  • Open and maintain customer accounts by recording account information and running reports.

Requirements:

  • BA or BS degree preferred but not required.
  • 5 years of experience in a similar role.
  • Technical competencies for dealing with automotive mechanical parts.
  • Experience with fasteners or similar related products and industries.
  • Advanced proficiency in Large ERP or MES and MS Office applications.

What We Offer:

LHH offers a dynamic and fast-paced work environment with opportunities for growth and development. If you are a motivated and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity.



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