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Leave Management Specialist

2 months ago

Portland, Maine, United States Unum Full time

Job Summary:

We are seeking a skilled Leave Management Specialist to join our team at Unum. As a Leave Management Specialist, you will play a critical role in ensuring that our employees receive the support they need during times of leave.

Key Responsibilities:

  • Process new leaves and conduct daily follow-ups to ensure timely and accurate processing.
  • Determine eligibility and availability of leave time for employees requesting leave under FMLA, state, and corporate protections.
  • Generate and communicate necessary documentation to comply with FMLA regulations and customer procedures.
  • Review medical certifications and other documentation submitted, consulting with Nurse Case Managers and IME units as needed.
  • Determine the appropriate status of leave under FMLA and state leave regulations, considering regulatory requirements, company-specific requirements, and analysis of documentation received.
  • Communicate medical or absence information with internal units, including STD and Intake.
  • Manage leaves through duration, reporting status to employers, employees, and other internal units.
  • Respond to leave questions and issues from employees or employer contacts.

Requirements:

  • Successful completion of the Leave Management training program, passing score on the final exam, and quality audit and mentor sign-off.
  • 4-year degree or similar experience preferred.
  • Strong interpersonal and customer relationship skills.
  • Strong business communication skills, including telephone, email, and written communication.
  • Knowledge of Windows and general keyboard and computer skills, including Word, Excel, and Access.
  • Decision-making and analytical skills.
  • Attention to detail and organizational skills.
  • Understanding of STD processes and work flows and insurance industry knowledge preferred.

What We Offer:

Unum offers a competitive salary range of $36,000.00-$59,400.00, as well as a comprehensive benefits package, including healthcare benefits, insurance benefits, performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match.

Unum is an Equal Opportunity Employer:

We are committed to creating an inclusive and diverse work environment that values and respects all employees. We consider all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.