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Assistant General Manager

2 months ago

Fort Myers, Florida, United States Madison Marquette Full time

**Job Summary**

Madison Marquette is seeking a highly skilled and experienced Assistant General Manager to join our team. As a key member of our management team, you will be responsible for ensuring the smooth operation of our properties, providing exceptional customer service, and driving business growth.

**Key Responsibilities**

• Ensure timely collection of rents and work directly with tenants in arrears to collect outstanding balances owed, maintaining detailed and updated notes in accounting software.

• Develop and maintain effective working relationships with the Madison Marquette accounting department, demonstrating knowledge of accounts receivable and accounts payable practices, policies, and procedures.

• Monitor on-site tenant improvement activities, ensuring compliance with company policies and procedures.

• Provide ongoing and special financial reports to Madison Marquette management, including monthly reports.

• Assist with the preparation of annual property operating budgets and subsequent expense reconciliations.

• Maintain on-site records relevant to activities at the properties, ensuring accuracy and attention to detail.

• Maintain the appearance, cleanliness, and safety of the properties, including vacant spaces, in accordance with company standards.

• Engage, coordinate, and monitor activities of contractor services, as necessary, and recommend and direct ongoing maintenance and necessary repairs for the center(s).

• Promote workplace safety by establishing programs to ensure the property is free of hazards, responding promptly and in person to major emergency situations.

• Establish and maintain open and productive communication with tenants, vendors, and company employees.

• Monitor tenant sales and work with marketing to increase tenant sales activity.

• Assist with managing the center(s) in accordance with applicable local, state, and federal laws, recommending such legal action as may be required to protect and maintain the financial integrity of the center(s).

• Continually improve processes related to the above duties and responsibilities, with the objective of providing the most desirable shopping, dining, living, and working environment possible at the property.

• Work extended hours, including weekends, as necessary, to achieve the desired results for the center(s).

• Conduct regular detailed tours of the property with contracted vendors.

• Other duties as assigned.

**Requirements**

• Bachelor's degree in Business Administration or a related discipline from an accredited college or university, or an equivalent combination of education and experience.

• A minimum of two (2) years of progressively responsible experience managing retail or office properties, either individually or as part of a mixed-use property, mall, strip center, lifestyle center, office building, etc.

• Demonstrated management experience, preferably at a mixed-use retail/office/residential center.

• Demonstrated proficiency in the MS Office suite of products, particularly Word and Excel.

• Valid driving license and active automobile insurance coverage.

• Active real estate license preferred.

• Effective interpersonal skills and an ability to lead vendors and tenants.

• Effective verbal and written communication skills.

• Effective organization skills, as demonstrated by the ability to consistently deliver on commitments to tenants and Management.

• Meticulous attention to detail and accuracy, and a flexible outlook toward task management.