Plumbing Department Manager
5 days ago
Company Overview
At WireNut Home Services, we are a family-owned residential company that provides Electrical, Plumbing, HVAC, and Drain Services throughout Colorado's Front Range. We have earned over 56,000 happy customer reviews and are the record holding 9x Excellence in Customer Service Award from the BBB.
Job Summary
We are seeking a highly skilled and experienced Plumbing Department Manager to join our team. As a key member of our leadership team, you will be responsible for exercising extreme ownership for the entire Plumbing Department, investing in the personal and professional development of your team, and maintaining a high level of Plumbing KPI data integrity.
Key Responsibilities
- Leadership and Team Management
- Provide leadership and support for the Plumbing technicians and dispatchers
- Invest in the personal and professional development of all Plumbing team members
- Department Operations
- Maintain a high level of Plumbing KPI data integrity, to help direct your department's efforts in support of our quarterly goals and company mission
- Hire, train, and maintain accountability for all personnel within the Plumbing Department
- Customer Service
- Assist customers with persistent Plumbing related concerns, as needed
- Collaboration and Communication
- Facilitate cross-disciplined relationships to enhance the team's overall performance with our sister trades, Assets Department, and People Department
Requirements
- Leadership experience, with proven professional application is required
- Sales Leadership experience is required
- Experience within the trades is required
- Experience within Residential Plumbing is ideal but not required
- Strong organizational skills, people skills, management abilities, decision making skills and strategic planning skills
- Must have excellent analytical skills and possess a strong attention to detail
- Exceptional clerical and organizational skills
- Computer competency including Office 365, and the ability to learn new software
- Must be able to communicate effectively both in writing and verbally to provide feedback in a professional manner
- Ability to work effectively with the pressures of a dynamic schedule, and possible concurrent deadlines, while still producing high quality results
- Ability to adapt and demonstrate resilience in a variety of situations
- Ability to identify and resolve issues, establish priorities, and lead your team to achieve desired objectives
- Ability to pass background check and state illegal drug screening is required
- Clean driving record and valid driver's license is required
Benefits
- Competitive Compensation
- Company Holidays (Office Closed)
- Comprehensive Medical, Dental, and Vision Insurance
- Unlimited Managed PTO
- 401(k) Plan
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