Desk Clerk

3 days ago


San Francisco, California, United States The John Stewart Company Full time
Job Title: Desk Clerk

We are seeking a highly organized and detail-oriented Desk Clerk to join our team at The John Stewart Company. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our residents, visitors, and staff.

Key Responsibilities:
  • Monitor and manage building traffic, ensuring a safe and secure environment for all.
  • Communicate effectively with tenants, visitors, and staff, responding to inquiries and resolving issues in a timely and professional manner.
  • Prepare and submit end-of-shift reports and incident reports, documenting any unusual building activity.
  • Enforce project policies and procedures, adhering to fair housing regulations and company guidelines.
  • Maintain a clean and organized reception area, ensuring a positive first impression for our residents and visitors.
Requirements:
  • Experience working with diverse populations, particularly those with special needs.
  • Knowledge of federal, state, and local laws, as well as fair housing guidelines.
  • Excellent communication and interpersonal skills, with the ability to read, understand, and communicate fluently in English.
  • Good judgment and problem-solving skills, with the ability to work independently and as part of a team.
Benefits:
  • Competitive hourly rate: $19.00-$20.00 per hour.
  • Medical, dental, and vision care, with preventative medical care paid at 100%.
  • Vacation leave of up to ten days per year in the first year.
  • Up to 72 hours of sick time per year.
  • Flexible Spending Accounts for Health Care and Dependent Care.
  • Company-paid Life AD&D and Long Term Disability.
  • Free, confidential counseling through our Employee Assistance Program.
  • Commuter benefit program.
  • Discounts for AT&T and ClassPass.
  • $50 annual Wellness Reimbursement.
  • Matching 401(K) Retirement Savings Plan of up to 2% of your compensation.

The John Stewart Company is an equal opportunity employer, committed to providing a diverse and inclusive work environment. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional service to our residents and communities.


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