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Desk Clerk

2 months ago

San Francisco, California, United States The John Stewart Company Full time
Job Summary

We are seeking a highly organized and detail-oriented Desk Clerk to join our team at The John Stewart Company. As a key member of our front office staff, you will be responsible for providing exceptional customer service to our residents, visitors, and staff.

Key Responsibilities
  • Monitor building traffic and communicate with tenants, visitors, and staff
  • Write end-of-shift reports and incident reports, and complete work orders as needed
  • Enforce project policies in accordance with fair housing regulations
  • Keep the reception area clean and organized
  • Answer telephones, direct calls, and take messages
  • Assist with office responsibilities, including completing work orders and comment cards
  • Inform visitors of our visitor policy and check visitor IDs
  • Distribute resident mail daily
  • Fill in as needed when other desk clerks are absent
Requirements
  • Experience working with people from diverse backgrounds, particularly those with special needs
  • Knowledge of federal, state, and local laws, as well as fair housing guidelines
  • Ability to read, understand, and communicate fluently in English
  • Good sense of awareness, urgency, and problem-solving skills
Benefits

We offer a competitive salary range of $19.00-$20.00 per hour, as well as a comprehensive benefits package, including medical, dental, and vision care, preventative medical care paid at 100%, vacation leave, sick time, flexible spending accounts, and more.

We are an equal opportunity employer and welcome applications from qualified candidates. Please review our Notice at Collection for California Applicants before applying.