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Desk Clerk

2 months ago

San Francisco, California, United States The John Stewart Company Full time
Job Summary

We are seeking a highly organized and detail-oriented Desk Clerk to join our team at The John Stewart Company. As a key member of our front office staff, you will be responsible for providing exceptional customer service to our residents, visitors, and staff.

Key Responsibilities
  • Monitor building traffic and communicate with tenants, visitors, and staff
  • Write end-of-shift reports and incident reports, and complete work orders as needed
  • Enforce project policies in accordance with fair housing regulations
  • Keep the reception area clean and organized
  • Answer telephones, direct calls, and take messages
  • Assist with office responsibilities, including completing work orders and comment cards
  • Inform visitors of our visitor policy and check visitor IDs
  • Distribute resident mail daily
  • Fill in as needed when other desk clerks are absent
Requirements
  • Experience working with people from diverse backgrounds, particularly those with special needs
  • Knowledge of federal, state, and local laws, as well as Fair Housing guidelines
  • Ability to read, understand, and communicate fluently in English
  • Good sense of awareness, urgency, and problem-solving skills
Benefits

We offer a competitive salary range of $19.00-$20.00 per hour, as well as a comprehensive benefits package, including medical, dental, and vision care, preventative medical care paid at 100%, vacation leave, sick time, flexible spending accounts, company-paid life AD&D and long-term disability, and more.

We are an equal opportunity employer and welcome applications from qualified candidates. Please note that we will consider applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative.