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Desk Clerk

2 months ago

San Francisco, California, United States The John Stewart Company Full time
Job Summary

We are seeking a highly organized and detail-oriented Desk Clerk to join our team at The John Stewart Company. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our residents, visitors, and staff.

Key Responsibilities
  • Monitor building traffic and communicate with tenants, visitors, and staff
  • Write end-of-shift reports and incident reports
  • Enforce project policies in accordance with fair housing regulations
  • Keep the reception area clean and organized
  • Answer telephones, direct calls, and take messages
  • Assist with office responsibilities, such as completing work orders and comment cards
  • Inform visitors of visitor policy and check visitor ID
  • Distribute resident mail daily
  • Fill in as requested when other desk clerks are absent
Requirements
  • Experience working with people of various cultural backgrounds
  • Knowledge of federal, state, and local laws and fair housing guidelines
  • Ability to read, understand, and communicate fluently in English
  • Good sense of awareness, urgency, and follow procedures to solve problems
Benefits

We offer a competitive salary range of $19.00/Hr. - $20.00/Hr. and a comprehensive benefits package, including medical, dental, and vision care, vacation leave, sick time, flexible spending accounts, and more.

As an equal opportunity employer, we are committed to providing a work environment that is free from discrimination and harassment. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative.