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Customer Service Delivery Advocate

1 month ago

San Jose, California, United States Carvana Full time
Job Title: Customer Service Delivery Advocate

We're seeking a highly motivated and customer-focused individual to join our team as a Customer Service Delivery Advocate. As a key member of our Market Operations team, you will be responsible for delivering exceptional customer experiences in your market, while also representing our brand and values.

Key Responsibilities:

  • Deliver vehicles to customers' doors with our custom car haulers
  • Load and unload vehicles onto the hauler, ensuring safe transportation
  • Complete customer paperwork and maintain accurate records
  • Drive safely and maintain a clean driving record

Requirements:

  • At least 2 years of customer-facing experience
  • Ability to perform physically demanding tasks, including loading and unloading vehicles
  • Excellent communication and interpersonal skills
  • Valid driver's license and ability to obtain a DOT Medical Card

About Carvana:

At Carvana, we're passionate about providing an exceptional customer experience. We're committed to selling cars that we'd sell to our own mothers, and we're looking for team members who share our values.