Hotel Operations Manager
4 weeks ago
Job Summary: We are seeking an experienced General Manager to lead our hotel operations and ensure exceptional guest satisfaction. The ideal candidate will have a proven track record of success in the hospitality industry, with a strong focus on leadership, customer service, and financial management.
Key Responsibilities:
- Lead and manage all hotel operations, including front office, housekeeping, food and beverage, and engineering departments.
- Develop and implement strategies to drive revenue growth, improve guest satisfaction, and increase profitability.
- Recruit, train, and develop a high-performing team of hotel staff.
- Ensure compliance with corporate policies, franchise standards, and local regulations.
- Collaborate with the sales team to develop and execute sales and marketing strategies.
Requirements:
- Minimum of five years of progressive leadership experience in the hospitality industry.
- Proven track record of success in leading hotel operations and improving guest satisfaction.
- Strong financial management skills, including budget preparation and cost control.
- Ability to communicate effectively with guests, management, and staff.
- High school graduate or equivalent; college degree in hospitality management or business and/or CHA designation preferred.
What We Offer:
- A competitive salary and benefits package.
- A comprehensive training program to support your career development.
- A dynamic and supportive work environment.
- The opportunity to work with a global hospitality leader.
About Us:
The Autograph Collection is a growing portfolio of unique and memorable hotels, each offering a distinct and authentic experience. We are committed to providing exceptional guest service and creating a work environment that supports the growth and development of our team members.
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