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Hotel Operations Manager

2 months ago

Daytona Beach, Florida, United States Marriott International Inc Full time
General Manager Job Description

The General Manager is responsible for overseeing all hotel operations and procedures in accordance with corporate policies and franchise standards.

Key Responsibilities:
  • Ensure guest satisfaction and associate satisfaction by meeting or exceeding core values of Guest Satisfaction, Associate Satisfaction, Accountability, and Profitability.
  • Lead the sales team to develop the property's sales and marketing efforts.
  • Recruit, motivate, and inspire the entire hotel team to ensure superior guest satisfaction.
  • Serve as a hands-on operator for the hotel and a highly visible leader in the community.
Requirements:
  • Minimum of five years of progressive leadership experience in the hospitality industry.
  • Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
  • High school graduate or equivalent; college degree in hospitality management or business and/or CHA designation preferred.
  • Bilingual English/Spanish a plus.
  • Knowledge of budget preparation and cost controls.
  • Working knowledge of all hotel departments.

This company is an equal opportunity employer.

The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today's traveler a range of unique experiences suited to their individual sense of style and adventure.